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jje

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Everything posted by jje

  1. This may have been a temporary issue with the server.
  2. We don't support .is domains at this moment in time. However, we are working on it and are awaiting a response from the organization which represents this domain: http://www.helionet.org/index/index.php?showtopic=9157
  3. Please provide your addon domain name so we can assist you. Please could you also try again now?
  4. This support request is being escalated to our root admin. @djbob - Happening on all sites on Johnny only.
  5. I have reset your password and PM'ed you a new one.
  6. According to the database, you already have an account called msys. Is this your account?
  7. We could just create new articles on HelioHost.org Joomla and put the script in IFRAME.
  8. We will only offer SSH if we are certain it is secure enough. We will carry out security audits to ensure that the server could not be affected by the use of SSH.
  9. Nope - sorry. http://johnny.heliohost.org:2082/frontend/...mp;searchtype=0
  10. Nope Thanks djbob!
  11. Use this script: http://heliohost.org/scripts/domain.php An account deletion is not required
  12. I'm not sure how to fix it, but this is what Chrome is showing:
  13. Okay - just wait for djbob now.
  14. We weren't charged for dedicated IPs back then. Recently, our provider of IP addresses has demanded $12 per IP - HelioHost does not profit from this amount.
  15. Actually, it used to say 50 posts on this topic, but a few days later we decided on 20, I just forgot to change it. I've edited it just now. If you look at http://wiki.helionet.org/ , then you'll see it has always said 20 posts. Sorry,
  16. Just wait for djbob
  17. Glad your problem got solved! Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  18. Just 15 more posts and you can!
  19. I have been communicating privately with a Stevie user who has been 'hacked'. Stevie may have recognised the hack and locked out all communications with cPanel temporarily until the issue is solved. This support request is being escalated to our root admin. @admins - I will post more info in mod discussion
  20. Oh yes. Sorry about that.
  21. LOL - yup! @djbob - Could we start doing some security audits so we could offer SSH in the future?
  22. This support request is being escalated to our root admin.
  23. Glad your problem got solved! Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  24. This support request is being escalated to our root admin.
  25. I can find daisy's account in the database fine Geoff? daisy, your account was suspended for inactivity. I have unsuspended your account and your website and cPanel should now be functioning normally.
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