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HelioHost

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  1. Thank you for your reply. The screenshot is uploaded as advised for your review. No matter what I input at the left box, or click to select the other domain on the right box, the Next button is still greyed out and I cannot complete the signup process. Please help review the case. Thank you. https://imgur.com/kWzuMwr [https://i.imgur.com/kWzuMwr.png?fb] imgur.com Discover the magic of the internet at Imgur, a community powered entertainment destination. Lift your spirits with funny jokes, trending memes, entertaining gifs, inspiring stories, viral videos, and so much more from users. imgur.com Regards, Freddy ________________________________
  2. Username: N/A, Server: N/A, Main Domain: N/A Hello! I followed the procedures to signup a new account with this email address, but seemed to get stuck at the step of domain selection. As shown in the screenshot below, the Next button appeared to be greyed out no matter what was selected/input. Please help. Thank you. Best regards, Freddy [cid:62c7abe5-82e8-4592-862a-b953627e468c]
  3. Username: squash, Server: Tommy, Main domain: <removed>.nl.eu.org Dear HelioHost, In addition to my previous ticket I have another issue: The IP-address (65.19.141.77) used to send mail is blacklisted by: * Anonmails DNSBL, and: * UCEPROTECTL3. The registrant of the IP-address is: "AS6939 Hurricane Electric LLC". I request that this issue, in addition to those below, be resolved. If this is not possible by February 2nd, I would like to be informed of your progress, and by which date you expect to have resolved all issues. My Helioshost-email: <removed>.nl.eu.org Kind regards, <removed> From: <removed> Sent: vrijdag 19 januari 2024 12:53 To: support@heliohost.org Subject: FW: Email limit Dear HelioHost, In addition to my previous ticket I have another issue. Only when I'm connected using a VPN, or using mobile data on my phone, can I use my email and access Plesk at https://tommy2.heliohost.org:8443/. Using my regular home connection and IP-address (<removed>) , I have the following problems: * I cannot send or receive emails and my client (Outlook) shows the error message: 0x800CCC0E. * I cannot access Plesk via 'https://heliohost.org/dashboard/'. After I click 'Continue to the Plesk control panel.', my browser shows the error: 'ERR_CONNECTION_TIMED_OUT'. I tried: different devices; browsers; email clients, DNS-providers and cleaning cookies. However the problem remains. My Helioshost-email: <removed>.nl.eu.org Kind regards, <removed> From: <removed> > Sent: vrijdag 19 januari 2024 12:24 To: 'support@heliohost.org' > Subject: Email limit Dear HelioHost, Can you please change "The maximum number of outgoing email messages" to "Unlimited"? If this is not permitted, please set it to the highest number. Kind regards, <removed>
  4. Username: squash, Server: Tommy, Main domain: <removed>.nl.eu.org Dear HelioHost, In addition to my previous ticket I have another issue. Only when I'm connected using a VPN, or using mobile data on my phone, can I use my email and access Plesk at https://tommy2.heliohost.org:8443/. Using my regular home connection and IP-address (<removed>) , I have the following problems: * I cannot send or receive emails and my client (Outlook) shows the error message: 0x800CCC0E. * I cannot access Plesk via 'https://heliohost.org/dashboard/'. After I click 'Continue to the Plesk control panel.', my browser shows the error: 'ERR_CONNECTION_TIMED_OUT'. I tried: different devices; browsers; email clients, DNS-providers and cleaning cookies. However the problem remains. My Helioshost-email: <removed> Kind regards, <removed> From: <removed> > Sent: vrijdag 19 januari 2024 12:24 To: 'support@heliohost.org' > Subject: Email limit Dear HelioHost, Can you please change "The maximum number of outgoing email messages" to "Unlimited"? If this is not permitted, please set it to the highest number. Kind regards, <removed>@heliohost.org@<removed>.nl.eu.org@<removed>.nl.eu.org>
  5. Username: N/A, Server: N/A, Main Domain: N/A Dear HelioHost, Can you please change "The maximum number of outgoing email messages" to "Unlimited"? If this is not permitted, please set it to the highest number. Kind regards, Marc Pels
  6. Gracias, enterado El dom, 21 ene 2024 a las 12:29, HelioHost Support () escribi?: > Your message (Credenciales) has been assigned the tracking ID [HH#518133]. > One of our volunteer community members will reply to your email as soon as > possible. > > Please include the string [HH#518133] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58795 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > > -- Ricardo Ernesto Mej?a Canizalez
  7. Username: ernesedu, Server: Tommy, Main domain: cgab.heliohost.org Saludos. He cambiado la contrase?a de mi cuenta en HelioHost y me env?a el mensaje que son las credenciales v?lidas. Favor apoyarme a resolver el inconveniente, gracias. -- Ricardo Ernesto Mej?a Canizalez
  8. Dear HelioHost support, A sincere thank you for the support and great hosting service!? And apologies for the trouble. Sincerely, On Jan 13, 2024 at 7:09 PM, HelioHost Support wrote: You actually had 3 forum accounts as there's one called morizaki as well. Forum accounts for rentohou, morizaki, and akka have been deleted. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=58726 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/ --? Sent with https://mailfence.com Secure and private email -- Sent with https://mailfence.com Secure and private email
  9. Username: N/A, Server: N/A, Main Domain: N/A Good afternoon, I lost the email to transfer to Plesk. Can you help me? Thanks a lot!
  10. Username: rentouhu, Server: Johnny, Main domain: maplecook.helioho.st Dear Heliohost I have not used Heliohost for a very long time, so I would like to delete my account. Apologies if I missed the delete account option my accounts page. I'm not sure why I have two accounts in my password manager Could you delete both for me? One is under the email address "rentouhu@mailfence.com", username "rentouhu" The other is "morizaki@runbox.com", username "akka" Sincerely, ?Ren -- Sent with https://mailfence.com Secure and private email
  11. Username: soesna13, Server: Johnny, Main domain: soesna13.heliohost.us Dear Sirs, ? Could you reset the password, please? ? After the deactivation of the account, my old password won?t work. ? Thank you soesna13 -------- ???????????? ????????? -------- ?? ????: HelioHost ????: alexeiusa@mail.ru ????: Fri, 12 Jan 2024 -3:02:18 -0500 ????: HelioHost Website Inactive Hey Soesna13, Your hosting plan at HelioHost has been discontinued for inactivity. In order to keep your website active you must log into your control panel at least once every 30 days. The last time you logged in was 2023-12-13. All visitors to your domain(s) will now see an inactive page instead of your original content. If you wish to continue using your hosting plan you can reactivate it by clicking the renew link below. Next, provide your email or username in the box and click renew to regain access to your website. While your control panel is inactive you will not be able to log in or reset your password. Once you have successfully reactivated your hosting plan you can prevent it from being flagged as inactive again by remembering to log in at least once every 30 days at https://heliohost.org/login/ Renew Account ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe ? ---------------------------------------------------------------------- ? ? ?????????, 1 1 alexeiusa@mail.ru ?
  12. Username: gdscskku, Server: Tommy, Main domain: gdscskku.geonhui.com Hello there, I would like to request the following change(s) on our HelioHost account (gdscskku) settings. - Please add a new secondary domain (url.skku.edu) to be hosted on our account so that we can host our website linked with this domain. The document root should be /url.skku.edu for this domain link. Should you have further information to investigate, please do not hesitate to reach us. Thanks, Google Developer Student Clubs: Sungkyunkwan University
  13. Username: N/A, Server: N/A, Main Domain: N/A Good day Please kindly confirm if this domain is registered with you (https://www.provacrefrigeration.co.za/). The website was created by a former employee that is not contactable and we therefore don't have any way of accessing and editing. Would it be possible to have this domain transferred or have it deleted so we can recreate it? Thanks, Camilla
  14. Okay I'll wait for Krydos reply. Regards On 1/8/2024 4:27 PM, HelioHost Support wrote: > Not Krydos, so I'll let him also respond, but she will need to > physically be the one who has to log in every month. If nobody logs > in, it will be taken offline after 30 days and archived after about 60 > days. On 1/8/2024 4:19 PM, Webmaster Webhulp wrote: > forum > Krydos wrote:? "Yeah, if you never log into the jeanine account again > it will be fine. Do you agree to that?" > > After I said "Okay" and you unsuspended the jeanie account, it reminds > me of "the rule of the 30 days of log into the account to not get > suspended and get removed/deleted from server for inactivity" if I > never may log into jeanine account? > She lives too far to get there and log into the control panel with her > pc every month. > Will jeanine account get deleted > > Regards > > >
  15. Username: webmast1, Server: Tommy, Main domain: np-webdesign.heliohost.org forum Krydos wrote:? "Yeah, if you never log into the jeanine account again it will be fine. Do you agree to that?" After I said "Okay" and you unsuspended the jeanie account, it reminds me of "the rule of the 30 days of log into the account to not get suspended and get removed/deleted from server for inactivity" if I never may log into jeanine account? She lives too far to get there and log into the control panel with her pc every month. Will jeanine account get deleted Regards
  16. Username: sunnylo, Server: Johnny, Main domain: sunnylo.heliohost.us Dear Sir/Madam, I would like to reset my account.Username: "sunnylo" Thank you for considering my request. Best Regards,Sunny
  17. Username: N/A, Server: N/A, Main Domain: N/A Hi there, I am Sunidhi connecting you from HostingSeekers. We are a global trusted marketplace that brings hosting customers and hosting providers on a common platform to gain mutual benefits. We are constantly looking to expand our network of hosting providers, and after reviewing your company's services, we believe that your company "HelioHost" would bring immense value to our website and our customers. You can list your hosting business on HostingSeekers for free and unlock the opportunity to be discovered by a large audience of potential customers who are actively searching for reliable hosting services. HostingSeekers is the fastest growing hosting listing directory. We are a web hosting listing portal where companies can list themselves so that customers can locate the right hosting plan for their needs conveniently and hassle-free. You can click here to Register! We would be honored to partner with you and showcase your hosting services to our visitors. If you are interested in listing your services on our website or if you have any questions, feel free to contact me. Looking forward to hearing from you soon! Best Regards, Sunidhi Goyal Outreach Specialist E: sunidhi.goyal@shinedezign.com
  18. VPS number: 30, VPS ID: 458 Hello HelioHost staff and happy new year, I've contributed to fund the server what happened to it? I was waiting for it to be setup months ago Il giorno dom 24 dic 2023 alle ore 22:14 HelioHost ha scritto: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Es, > > Your VPS payment of $37.80 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > > -- ~ Eli ~
  19. hello, my account is suspended even though I regularly checked that it did not exceed the charge Username : connectjeunes Le mer. 27 d?c. 2023, 20:29, HelioHost Support a ?crit : > If you read the suspended page it explains how to remove the redirect > yourself. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58524 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  20. Username: namikare, Server: Johnny, Main domain: namikare.org Hello, Can I make a $1 donation using XMR and gain access to the Tommy server? If so, how can I do it? Thanks.
  21. Username: aggiornamentijw, Server: Tommy, Main domain: aggiornamentijw.heliohost.us Dear Heliohost support I just opened an account aggiornamentijw ( https://aggiornamentijw.heliohost.us/index2.html) but i'm unable to view another main page index2.html, the server says: The requested URL /index2.html was not found on this server. what did I do wrong? Thank you [image: error.JPG]
  22. Thank you, However I can log into my account but when trying to access my site (even by deleting cookies) the user is redirected to the account suspended page Le mer. 27 d?c. 2023, 16:42, HelioHost Support a ?crit : > Your account has been unsuspended. Please watch your load: > https://heliohost.org/dashboard/load > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58524 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  23. Thank you for your response, Where are we now? Sincerely, Le mer. 27 d?c. 2023, 10:52, HelioHost Support a ?crit : > " High server load. 10773 CPU." I think we should wait until your average > goes under 10000 ( it's at 10776 right now) for an unsuspension. Everyone > has been trigger happy in suspending and unsuspending your account, so > waiting it out should be for the best before continue this. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58524 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  24. Hello, I made the changes indicated (set up cloudflare, page rule) but my account was suspended Le mar. 26 d?c. 2023, 15:29, HelioHost Support a ?crit : > Changed. It can take up to two hours to take effect. Also, please be sure > to watch your load, your account is currently about to hit its daily load > limit again after only 4 hours, as whatever is running is currently > slamming the CPU. https://heliohost.org/dashboard/load WordPress is known > to be extremely heavy on our servers, especially when it has lots of > traffic or if extensions are installed (wordfence, elementor, and woo > commerce being 3 notable ones that cause tons of load). You might need to > remove the extensions or find different software for your website. This > user also posted some ideas on how to control WP load: > https://helionet.org/index/topic/57606-handling-cpu-load-spikes-or-high-load-using-cloudflare/ > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58524 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  25. Hello, could you change the main domain to connectjeunes.fr please? Username : ConnectJeunes Sincerely, Le lun. 25 d?c. 2023, 20:11, HelioHost Support a ?crit : > What is the username of the account? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58524 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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