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Everything posted by HelioHost
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Username: N/A, Server: N/A, Main Domain: N/A Hello! I'd like to request a rebuild of my VPS70 with Ubuntu 24 please. I understand I will lose all data on it. Thanks!
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Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Subdomain are not working. My website is live but there is some problem. Can you please resolve it for me?
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Username: overdueweevil2, Server: Johnny, Main domain: overdueweevil2.helioho.st
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Username: dmhost, Server: Tommy, Main domain: smm.digitalmiraj.com or completely reset my account 25.08.2024, 12:50, "Live DigitalMiraj" <hello@digitalmiraj.com>:my domain smm.digitalmiraj.com document rootis need to rest from httpdocs/public -> httpdocs?after Laravel uninstall it didnt come back to default?
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Username: dmhost, Server: Tommy, Main domain: smm.digitalmiraj.com my domain smm.digitalmiraj.com document rootis need to rest from httpdocs/public -> httpdocs?after Laravel uninstall it didnt come back to default?
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Username: ker, Server: Tommy, Main domain: ker.helioho.st Hello! i'm Ker i meet some problem for my server i screw up some file i request to reset my account thanks.
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Username: nibos, Server: Tommy, Main domain: nibos.heliohost.us user:Nibos Em qui., 22 de ago. de 2024 ?s 11:03, Jonatha Barbosa < jb31.barbosa@gmail.com> escreveu: > Add all subdomain here: > labs.nibos.top > about.nibos.top > tools.nibos.top >
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Username: nibos, Server: Tommy, Main domain: nibos.heliohost.us Add all subdomain here: labs.nibos.top about.nibos.top tools.nibos.top
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Username: steventech, Server: Tommy, Main domain: steventech.heliohost.us Hi, I hope you are all well my username is: steventech I would like to change the IP of my subdomain: peak.steventech.heliohost.us to 152.201.191.154 and change the document root to the public folder to these subdomains: laravel.steventech.heliohost.us aurora.steventech.heliohost.us and change the subdomain name from: randomuser.hipertexto.steventech.heliohost.us to logs.steventech.heliohost.us and point the subdomain logs.steventech.heliohost.us to 152.201.191.154 Thank you very much and sorry for the inconvenience
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Username: mohamedabdelshaf, Server: Johnny, Main domain: agropeony.com Hello dear I was subscribed to the free hosting service and had a domain name agropeony.com In the last update, my account was deleted, but I restored it, but the domain was deleted. I want to re-add the domain again to the hosting account. The domain name is agropeony.com I changed the name servers Thank you
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Username: steventech, Server: Tommy, Main domain: steventech.heliohost.us and change the subdomain name from: randomuser.hipertexto.steventech.heliohost.us to logs.steventech.heliohost.us and point the subdomain logs.steventech.heliohost.us to 152.201.191.154 El dom, 18 ago 2024 a la(s) 3:45?p.m., Steve Silva ( stevensilva9830@gmail.com) escribi?: > Hi, I hope you are all well > my username is: steventech > > I would like to change the IP of my subdomain: > peak.steventech.heliohost.us to 152.201.191.154 > > and change the document root to the public folder to these subdomains: > laravel.steventech.heliohost.us > aurora.steventech.heliohost.us > > Thank you very much and sorry for the inconvenience >
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Username: steventech, Server: Tommy, Main domain: steventech.heliohost.us Hi, I hope you are all well my username is: steventech I would like to change the IP of my subdomain: peak.steventech.heliohost.us to 152.201.191.154 and change the document root to the public folder to these subdomains: laravel.steventech.heliohost.us aurora.steventech.heliohost.us Thank you very much and sorry for the inconvenience
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Username: socialrafa, Server: Johnny, Main domain: socialrafa.helioho.st Hello, I would like to request a reset of the account to default. I am having problems using Softaculous because I installed Laravel. I regret it. I thank you in advance. Social domain: rafa.helioho.st
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[HH#286643] Problem with restoring a website from a backup
HelioHost posted a topic in Email Support
Username: doctypehtml5, Server: Johnny, Main domain: centauri.helioho.st Hello! I am a Johnny user and after maintenance related?to hard drive corruption?from a DDoS attack, I wanted?to restore my website from a backup saved on my computer. But when I try to upload them to Plesk Backup Manager, I get an error message, the?screenshot of which I have attached below. Can you help me with this problem, please? I?made two backups before this?maintenance and neither?uploaded?successfully. So I don?t think all of?them can be damaged. -
Username: bwiredev, Server: Johnny, Main domain: lmklib.helioho.st I would like to start from scratch adding a new domain and adding a new site. Please reset the current account. bwiredev is the username. email is emmanuelbwire80@gmail.com
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Username: apostmargetakis, Server: Johnny, Main domain: apostmargetakis.helioho.st During the creation of the account, I only filled in my email account and a password (not a username). However, when I try to login, a username is required (that I have never created). Further, the automatically completed password that I see in the login page is not the one that I have created. No matter what I put in the login form, it is not being accepted Please give me information on what exactly I need to fill in the form below in order to be able to login. I am a professional programer looking for a credible server for my clients that are in Azure, which is good but expensive. Thank you in advance [image: image.png] ???? ??? 17 ??? 2024 ???? 10:11??.?., ?/? HelioHost ??????: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Apostmargetakis, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >
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Sorry. Yes, i was able to fix it. Thank you On Thu, Aug 15, 2024, 20:02 HelioHost Support wrote: > Hello, The system generated 2 different ticket numbers from your emails, > so I've merged ticket HH#235898 with this one HH#175185. If I'm following > the timeline of your messages correctly, you no longer need the reboot > because your VPS is now working but then you mentioned getting build fail > errors when trying to multiple Python versions with pyenv, but then your > last message said the ticket could be closed. I just want to make sure > there's no issues missed because of the ticket merging. So if you still get > errors, please could you send the full error message (or a screenshot) so > we can look into this a little further? Otherwise if you don't have errors > anymore and everything is working fine for you now, then have a great day! > Many thanks > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61895 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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In Laravel projects the entry point is in the public folder, all the project files are exposed since the document root is the entire folder and the site URLs are domain.com/public/somepath El jue, 15 de ago. de 2024, 10:39 a. m., HelioHost Support < support@heliohost.org> escribi?: > The domains have been added. Please be aware that you're at 9/10 domains > right now, so you may be required to remove some domains if you want more > added in the future. Is there any particular reason you would want to > change the document root? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61882 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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sorted the issue. no need for support right now. Please close the ticket. Thank you On Thu, Aug 15, 2024 at 3:40?PM HelioHost Support wrote: > Your message (Re: reboot vps) has been assigned the tracking ID > [HH#235898]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#235898] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61896 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
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Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st pls disregard previous email. it is already working. Although I am trying to install multiple python versions using pyenv and I am getting build fail error. can you pls help? On Thu, Aug 15, 2024 at 3:22?PM Darkangel718 wrote: > Hi, > > i tried rebooting the system. Can you please check if it is online or if > you can restart it? thanks >
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Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hi, i tried rebooting the system. Can you please check if it is online or if you can restart it? thanks
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and another question, is it possible to change the document root of a domain? El mi?, 14 ago 2024 a la(s) 9:55?p.m., Steve Silva ( stevensilva9830@gmail.com) escribi?: > Thank you very much, it is also possible to add these subdomains: > colegio.hipertexto.steventech.heliohost.us > randomuser.hipertexto.steventech.heliohost.us > > El mi?, 14 ago 2024 a la(s) 10:30?a.m., HelioHost Support ( > support@heliohost.org) escribi?: > >> I've added those for you. It may take up to 2 hours for them to fully >> work. After a full 2 hours they still don't work for you, please make sure >> to clear your browser cache. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=61882 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
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Thank you very much, it is also possible to add these subdomains: colegio.hipertexto.steventech.heliohost.us randomuser.hipertexto.steventech.heliohost.us El mi?, 14 ago 2024 a la(s) 10:30?a.m., HelioHost Support ( support@heliohost.org) escribi?: > I've added those for you. It may take up to 2 hours for them to fully > work. After a full 2 hours they still don't work for you, please make sure > to clear your browser cache. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61882 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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[HH#618312] Getting access to my DB from another tool
HelioHost replied to HelioHost's topic in Email Support
Ummm - that information is hidden from me by the Cloverleaf tool. Since it is using jdbc, is there a file I would find that in? -
Username: steventech, Server: Tommy, Main domain: steventech.heliohost.us Hi, I hope you are all well my username is: steventech I want to add several subdomains: laravel.steventech.heliohost.us hipertexto.steventech.heliohost.us test.steventech.heliohost.us
