HelioHost

Hi guysMy problem is that i cant enter to my SSLWhy?Do you can help me?Thanks

Yes I did.Thanks for your help.P.S. Do you know if they have FIlezilla for MacOS? In panel they don't offer the configure file for Filezilla in MacOS.On May 28, 2017, at 9:47 AM, Heliohost Support <support@heliohost.org> wrote:Did you read the link? Apparently there is some bug. The stackexchange page recommends changing your password or using Filezilla (which doesn't have that bug.)You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

I am using MacOS and for the admin account there is an @ sign in my password.On May 28, 2017, at 9:36 AM, Heliohost Support <support@heliohost.org> wrote:You don't happen to be using MacOS and you don't happen to have an @ symbol in your cpanel password do you?https://apple.stackexchange.com/questions/110965/connect-to-ftp-server-in-finder-not-workingYou may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

The same exact error.On May 28, 2017, at 9:21 AM, Heliohost Support <support@heliohost.org> wrote:What error do you get?You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

I will try that.On May 28, 2017, at 8:33 AM, Heliohost Support <support@heliohost.org> wrote:Try these settingshost: tommy.heliohost.orgport: 1342protocol: SFTPlogon type: normaluser: dejaunw1password: same as cPanel passwordYou may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/ Doesn't work. On May 28, 2017, at 8:35 AM, Heliohost Support <support@heliohost.org> wrote:I will try that.On May 28, 2017, at 8:33 AM, Heliohost Support <support@heliohost.org> wrote:Try these settingshost: tommy.heliohost.orgport: 1342protocol: SFTPlogon type: normaluser: dejaunw1password: same as cPanel passwordYou may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

Server: ftp.studentgovernmentorgatchhs.cu.ccUsername: DejaunOn May 28, 2017, at 8:17 AM, Heliohost Support <support@heliohost.org> wrote:What is your username or server that your account is located on?You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28196Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

Good morning,Each time I try to connect to my FTP server and log in, I get the error "The share does not exist on this server". When I use Web Disk, I get the error, "Check the server name or IP address, and then try again.". I don't know what it could be that's preventing me from accessing either of these and all of the accounts are configured correctly. The only alternative is using the File Manager but the file manager will not allow me to upload entire folders, and thus why I am trying FTP. Is there something you guys can do, or an alternate way to access my FTP?Thanks.

Thanks for replying,I removed the name servers for cloud flare from my domain. I had the name servers pointed to both because the cloudflare app on the panel required that my domain be pointed to cloud flare... I hope this fixes the domain pointing issue.On May 27, 2017, at 10:29 PM, Heliohost Support <support@heliohost.org> wrote:It looks like your domain studentgovernmentorgatchhs.cu.cc isn't working and appears to be using cloudflare. Try turning off the cloudflare so we can see what is going on with it.You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28194Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

Yes I can.Thanks for helping.On May 27, 2017, at 10:21 PM, Heliohost Support <support@heliohost.org> wrote:Can you connect now?You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28193Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

Hello again,Sorry to bother you guys again. I recently just signed up again due to an error on the previous server with my domain. When I signed up I put the wrong domain in and so I had to request a change. Now that I changed the domain, I no longer have any SSL certificates available for my domain. It doesn't even show that I have any certificates. Is there a way I can add an SSL certificate (validly signed) through Let's Encrypt or if possible, request one from you guys?I need the security because I am making surveys and controlling a host of files that need the absolute highest handling and privacy so that is why I ask urgently.Thanks again.

Thanks for replying so quickly, My account name is dejaunw1. I don't know why I would've been blocked but I see it works, I used a proxy. I hate proxies so, if you c On May 27, 2017, at 1:11 PM, Heliohost Support <support@heliohost.org> wrote:Ricky is not down. It is possible your IP address is blocked by the firewall though. Try accessing your site from a different Internet connection (such as a cell phones data plan) and see if it works. A root admin can check the block list, though since you contacted us by email we don't have your ip. What is the accounts username? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28193 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Thanks for replying so quickly,My account name is dejaunw1. I don't know why I would've been blocked but I see it works, I used a proxy. I hate proxies so, if you guys can please move me off the blacklist, that would be wonderful.Thanks again guys.On May 27, 2017, at 1:11 PM, Heliohost Support <support@heliohost.org> wrote:Ricky is not down. It is possible your IP address is blocked by the firewall though. Try accessing your site from a different Internet connection (such as a cell phones data plan) and see if it works.A root admin can check the block list, though since you contacted us by email we don't have your ip. What is the accounts username?You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28193Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/

Hi,I can't access my website nor my server to publish an update because Ricky hasn't been working since early last night. I had switched to Johnny temporarily but had to switch back because it didn't have SSL and there were no instructions on how to install my own on the support hub. Can you please let me know when Ricky will be back up and resolve the issue because I have a deadline to meet for this update and this server not responding kinda hinders my productivity. Thanks

Hello, I already tried to add my domain (esp-diego.mg) as an addon domain, and I got the following message : "(XID gqa9ps) A DNS entry for the domain =E2=80=9Cesp-diego.espdiego.heliohost.org=E2=80=9D already exists." If I change the subdomain, I get the following message : "(XID zdqg76) The domain =E2=80=9Cesp-diego.mg=E2=80=9D already exists in the Apache conf= iguration." Please correct my problem because my website (www.esp-diego.mg) is still now in the "Queued" status. Regards, Hary Randriamasinoro 2017-05-24 19:21 UTC+03:00, Heliohost Support : > I'm not seeing that domain associated with your account in our system. Di= d > you add the domain to cPanel under parked or addon domains? > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=3D28164 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

ok thanks i can do it now.I dont knew that it was hiddenBut now, whem i go register the domain-crt appears an message that tell me "is not validate certificate".}What can i do?thanks 2017-05-26 22:20 GMT-06:00 Heliohost Support <support@heliohost.org>: The easiest way to create this folder is to do it on the server inside the FTP client. If you're using Filezilla: connect to the server, then navigate into public_html. After that, just right click the window pane that shows the files in your public_html folder and "Create directory". &#160; Alternately, name it without the period, then upload it, then use the FTP client to rename it to add the period once it's on the server. &#160; I'm assuming you're using Windows...Windows does not allow you to create files starting with a period through explorer. You can use a command prompt to create them though (there's guides online on how to do this, but it's not the easiest way to accomplish creating this folder). You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

ThanksIn the URl you sent me theres nothing.Tell meI need create an folder with this name " .well-known " with one point before the well-known word.How can i do it?I cant doit with the point beforeThankis 2017-05-26 21:26 GMT-06:00 Heliohost Support <support@heliohost.org>: I don't recommend SSL on Johnny for performance reasons, but you can do it if you wish: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate &#160; If you're willing to move to Ricky or Tommy, cPanel provides an SSL certificate standard for every domain on your account and auto-renews it as it approaches expiration. No manual renewals, no hassle, no messing with LE and ZeroSSL required. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ Can i put on Jkonny or have i that put it in Tommy? 2017-05-26 21:59 GMT-06:00 Heliohost Support <support@heliohost.org>: ThanksIn the URl you sent me theres nothing.Tell meI need create an folder with this name " .well-known " with one point before the well-known word.How can i do it?I cant doit with the point beforeThankis 2017-05-26 21:26 GMT-06:00 Heliohost Support <support@heliohost.org>: I don't recommend SSL on Johnny for performance reasons, but you can do it if you wish: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate &amp;amp;#160; If you're willing to move to Ricky or Tommy, cPanel provides an SSL certificate standard for every domain on your account and auto-renews it as it approaches expiration. No manual renewals, no hassle, no messing with LE and ZeroSSL required. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Hi guys.Can i put Free SSL y my hosting with you?I want to put Let's Encrypt .IF so, how can i do it?Thanks 2017-05-17 21:16 GMT-06:00 Heliohost Support <support@heliohost.org>: Ok is good, Tnaks guys 2017-05-17 17:53 GMT-06:00 Heliohost Support <support@heliohost.org>: Your message (I need my connection string to Jhonny) has been assigned the tracking ID [HH#63538]. One of our volunteer community members will reply to your email as soon as possible. Please include the string [HH#63538] in the subject of any future email regarding this case. You may do that by simply replying to this message. Please be aware that our system rejects binary attachements. If you are submitting a screenshot or attachement please post a link to the file instead of attaching it to the email. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost Support http://www.heliohost.org/ http://www.helionet.org/ -----Original Message----- Return-Path: <rodolopa@gmail.com> Delivered-To: support@heliohost.org Received: from tommy.heliohost.org by tommy.heliohost.org (Dovecot) with LMTP id ZZr7CW7iHFnJcgAAY4nxBQ for <support@heliohost.org>; Wed, 17 May 2017 16:53:18 -0700 Return-path: <rodolopa@gmail.com> Envelope-to: support@heliohost.org Delivery-date: Wed, 17 May 2017 16:53:18 -0700 Received: from mail-wm0-f52.google.com ([74.125.82.52]:37319) by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89) (envelope-from <rodolopa@gmail.com>) id 1dB8kn-0001BU-3d for support@heliohost.org; Wed, 17 May 2017 16:53:18 -0700 Received: by mail-wm0-f52.google.com with SMTP id d127so33613068wmf.0 for <support@heliohost.org>; Wed, 17 May 2017 16:52:57 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:from:date:message-id:subject:to; bh=9G5+u/b6jXG3agRXRs5BxvE+OMJ7Ss6Gcb40ukHNPKk=; b=g23DR8ZwbCBk1YC2DBVgHVBTiydwO3OY54LUOPixs4zZj7Wqw09ZXUVhxNP7vowljq Av+hn750MtyL5YNpwcHD51NmlTtZltB5OYWQt1PiceIRT1Fsvtc70D8apLK7EXHvkE9X aMQYc3PU4m2Dw4q1irvLQLnM+eeV6yUWjvI9UaeQhCsIocnpZVyxRCeZlpo4wG4++I+F 9g+yHbocLMNCWamw4fGEIhp4ubeNZY2dOnljNxMy/yVexr7rgfcSebiQIPL9jNZEqDZN b9DBEDK6D0zSX+q0RiCLmVG0uZ+HbpT40Fjf39y3QK2RM79h/IiIVWI2kcTPANKarmSj /PzQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:from:date:message-id:subject:to; bh=9G5+u/b6jXG3agRXRs5BxvE+OMJ7Ss6Gcb40ukHNPKk=; b=T6SHY2nNLsMEEB7RChWtpubpuHBxcfshCtyQdpZ78pHA9BwSjcn6HdXNjejwEcnt3W IUxKyuF6jcY3xO15ie9RrsT5i8I4CU+hZsFoe4yrh6KbMplxmoZuuk7+DP2pKFBAxlT2 WcYClVc5n01LVUpx5piZ/zAVWFNGx/A6z7oq5yDwCwPbq6+Z8c8QhVgYiewvSH2Dw8dY pKYYowDGW6HJJYaO46kKoRz6UmNtIsQlDKpz3blttpYkCQq9UTsSDSXXub5Lx0QReu7K AhEjLZRPvgKtXbQGN6c/x7VpzTFqs0v70+7SNi88HcxXxj+5ZWui3d61RtvzReC3kZxc xIAA== X-Gm-Message-State: AODbwcDZthrOV9nicdqy6OHUkDGiVpP25N3rOZnUT4PX+boZL3ej+bgF ir8GbRKCdjn1haTXSa+dRg1z6A5Cgg== X-Received: by 10.25.40.81 with SMTP id o78mr205167lfo.157.1495065155021; Wed, 17 May 2017 16:52:35 -0700 (PDT) MIME-Version: 1.0 Received: by 10.25.56.80 with HTTP; Wed, 17 May 2017 16:52:34 -0700 (PDT) From: "rodolfolopezp ." <rodolopa@gmail.com> Date: Wed, 17 May 2017 17:52:34 -0600 Message-ID: <CAKg1HEHXRNvJkYaOQkZBQSHgrinoUxGrzCHH9BqUYr1N2Ya+8w@mail.gmail.com> Subject: I need my connection string to Jhonny To: support@heliohost.org Content-Type: multipart/alternative; boundary="001a11410bb67b312e054fc0fb7f" X-Spam-Status: No, score=1.2 X-Spam-Score: 12 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "tommy.heliohost.org", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi guys. I need you tell me my string connection to my account in Jhonny. For upload my files with FileZila [...] Content analysis details: (1.2 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [74.125.82.52 listed in wl.mailspike.net] -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust [74.125.82.52 listed in list.dnswl.org] 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source [74.125.82.52 listed in dnsbl.sorbs.net] 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (rodolopa[at]gmail.com) -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4340] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO --001a11410bb67b312e054fc0fb7f Content-Type: text/plain; charset="UTF-8" Hi guys. I need you tell me my string connection to my account in Jhonny. For upload my files with FileZila Do you can? Is urgent Tanks --001a11410bb67b312e054fc0fb7f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <div dir=3D"ltr">Hi guys.<div><br></div><div>I need you tell me my string c= onnection to my account in Jhonny.</div><div><br></div><div>For upload my f= iles with FileZila</div><div><br></div><div>Do you can?</div><div><br></div= ><div>Is urgent</div><div><br></div><div>Tanks</div></div> --001a11410bb67b312e054fc0fb7f-- You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28109 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Dear HelioHost Team, I love your free service very much. But it will be better if the disk space is larger. It is because I need more space for my website. I appreciate for your free web hosting service. Sincerely,Your user.

I signed up for a new website, got a new url, and set up an email address. I have absolutely no idea, whatsoever, what to do next. I am selling my first renovated home. Interested buyers will have called a number on a sign in front of the house and heard a recorded message directing them to my website. I need a website with a page of photos and a video, three pages of information and a page with an on line application. I don't want any "bells and whistles" or "shiny objects". No links to facebook or twitter. No "about" or "contact us". I want it totally retro (see Drudge Report). I don't have time to scan the forum so please reply to JimmyGarcia@usa.com. Thank you very much.

Ple= ase=20 cancel my posting. I reset my password and everything works now. On= =20 5/25/2017 at 8:00 PM, Andrew Robinson <arobinson18@cox.net> wrote:&nbsp= ; Hello,= = 1= ) I=20 cannot log into the Helionet.org forum. Please submit=20 a reset password request for me. = 2= ) I had=20 trouble logging into my account today. It took five tries before it worke= d=20 (and it is automated so I cannot type in the wrong name and password. Thi= s=20 might be why I can no longer log into my FTP account either. I last=20 successfully logged in on March 15th. = B= est=20 Regards

Hello, 1) = I=20 cannot log into the Helionet.org forum. Please submit a reset pas= sword=20 request for me. 2) = I had=20 trouble logging into my account today. It took five tries before it worked = (and=20 it is automated so I cannot type in the wrong name and password. This might= be=20 why I can no longer log into my FTP account either. I last successfully log= ged=20 in on March 15th. Bes= t=20 Regards

Hello, Today i received a email from DMCA Telling me they detected a site under syntax-network.tk using my dmca badge from an old script i made may it be taken down as i don't tolerate someone taking his own copyright on it. thanks! here is a pic proofing i got a email from them https://gyazo.com/c470a4fdf413a00fea7e0c010cc5d0ef Sent from ProtonMail, Swiss-based encrypted email.

Dear Support Head, I have an addon domain hosted at Johnny Server. I already reconfigured my domain, so the corresponding nameservers are now "ns1.heliohost.org" and "ns2.heliohost.org". I did this configuration 24 hours ago, however until now, I cannot access to the homepage with my domain name. I always get the "Account Queued" default page. Please correct my problem. Account : espdiego Addon domain : esp-diego.mg Regards

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