HelioHost

I have an account on HelioHost and I created a cron job. It's a fairly long job (on my computer it runs for 1.5h-2h) but it doesn't eat much resources (on my 2-core 2GHz, 4GB RAM computer htop shows that the job takes 6% of CPU and 1% of RAM). I made it run every 12 hours not to exceed the limit. But the job is randomly killed, sometimes after 0.5min, sometimes after 4min, sometimes after a different period. The main command generates a SQLite DB file, which after killing is almost empty and there is the db-journal file left (which means that the transaction didn't succeed nor rolled-back, just died). I redirect stdout and stderr of this command to file and that log contains no errors, and debug log is just cut. Other commands (compressing, moving the file, etc.) should redirect their output to email (as Your cron job page states) but I didn't get any email (I checked spam as well). Is there any limit on execution time, or is that some other problem? -- Qeebmisk

Thank you very very much:) On Jul 22, 2017 7:48 PM, "Heliohost Support" wrote: > Your send limit per day is now 800 emails. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Apache Tomcat on Tommy has been reset because the configuration has become corrupted. Java access has been reset, and all .war files have been undeployed. Everyone will need to request java access again, and post a new .war file deployment request. Sorry for the inconvenience.

Hello, I have a cron for execute a python file. First of all, is it correct the command? The instalik.py is in cgi-bin folder "python /home/instalik/public_html/cgi-bin/instalik.py" Then the cron is executed I have this error: for tag in caption.split() ^ SyntaxError: invalid syntax I think that is the version of python. In my computer the script works correctly with Python 3.6.2. Can you update the version of python? Server: Johnny Username: instalik Thank you

Hello 800-1000 emails per / day On Jul 22, 2017 3:48 AM, "Heliohost Support" wrote: > How many emails do you expect to need to send in a single day? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello, I want to install the same certificate than my subdomain courriel.esp-diego.mg for my main domain esp-diego.mg and another subdomain forum.esp-diego.mg (this certificate was requested for esp-diego.mg, courriel.esp-diego.mg and forum.esp-diego.mg) via Cpanel->SSL/TLS->Install an SSL Website Unfortunately, I always get the following message for all of them "The certificate could not be installed on the domain =E2=80=9Cesp-diego.mg= =E2=80=9D (or "forum.esp-diego.mg") error The =E2=80=9C/usr/local/apache/bin/httpd=E2=80=9D command (process 1= 9166) reported error number 1 when it ended. httpd: Syntax error on line 443395 of [Test Configuration File]: NEED> directive missing closing '>' " Would you advice me how to proceed ? Note : The certificate works fine for courriel.esp-diego.mg Account : espdiego Domain : esp-diego.mg Server : Johnny Regards Hary B.A 2017-07-18 17:53 UTC+03:00, Heliohost Support : > Then the problem might have been that you didn't wait long enough. SSL > certificates on Johnny can take up to 24 hours to start working. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=3D28898 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Greeting sir, I have requested java services for my website hosting and its been a while and its still showing that you have to wait more. Can you please check the status and confirm me when and after what time java will be installed username : tchvine website name : techvines.heliohost.org I am looking forward for your help.

Thank you very much! I'm looking forward to hearing from you))) On Fri, Jul 21, 2017 at 12:09 AM, Heliohost Support wrote: > We're waiting on the root admin to make a decision on this. It's not "no", > just we don't have an answer yet. I apologize for the delay. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

So I after all have described all three points under your rules. I after all wrote all this On Thu, Jul 20, 2017 at 11:20 PM, Heliohost Support wrote: > Oh, sorry. The emails aren't staying together with the ticket correctly so > I didn't know what your account information belonged to or if you were a > new ticket entirely. > > No not yet. Krydos has to approve it still. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > Please can you describe in more detail what else do I need to do or just wait? On Thu, Jul 20, 2017 at 11:28 PM, Heliohost Support wrote: > So I after all have described all three points under your rules. I after > all wrote all this > On Thu, Jul 20, 2017 at 11:20 PM, Heliohost Support > wrote: > > Oh, sorry. The emails aren't staying together with the ticket correctly > so > > I didn't know what your account information belonged to or if you were a > > new ticket entirely. > > > > No not yet. Krydos has to approve it still. > > > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic(922 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Now I can send unlimited messages from my account?

Username applicationmarine200@gmail.com is when registering heliohost and cp panel there is a domain (user Preferences) -appli1 I enter the cp panel using HelioHost / Johnny

Those who are interested in their candidate are sent their resume form for filling in. After filling I send them back and they bring me to the database after that I do not send them anything.

I write emais on the web-sites of crewing company, after the dispatch of letter an answer comes me about that a letter is got and examine position.I send periodically it and friends of seamen of resume I search the same to itself work.As a free vacancy will appear me it is offered to.

You probably misunderstood the what I was trying to say a few messages ago, but I said that I have already tried that (selecting all permissions in cPanel for MySQL) yet it did not work, and I still get the same error. I have already tried that two times. On Wed, Jul 19, 2017 at 6:48 PM, Heliohost Support wrote: > It's a little frustrating that you won't even try doing what I'm telling > you to do to fix your issue. I prefer to teach people rather than do > everything for them, but since you're refusing to do it yourself I logged > into your account, went to the mysql database page, selected the mysql user > crafto_sql, selected the mysql database crafto_sql, clicked add, selected > all of the permissions, clicked make changes, and now your user has access > to the database. All of which you could have done yourself. Let us know if > it still isn't working. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > Reinstalling Xenforo fixed it (I believe). Thanks. On Wed, Jul 19, 2017 at 6:52 PM, Heliohost Support wrote: > You probably misunderstood the what I was trying to say a few messages ago, > but I said that I have already tried that (selecting all permissions in > cPanel for MySQL) yet it did not work, and I still get the same error. I > have already tried that two times. > On Wed, Jul 19, 2017 at 6:48 PM, Heliohost Support > wrote: > > It's a little frustrating that you won't even try doing what I'm telling > > you to do to fix your issue. I prefer to teach people rather than do > > everything for them, but since you're refusing to do it yourself I logged > > into your account, went to the mysql database page, selected the mysql > user > > crafto_sql, selected the mysql database crafto_sql, clicked add, selected > > all of the permissions, clicked make changes, and now your user has > access > > to the database. All of which you could have done yourself. Let us know > if > > it still isn't working. > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic(908 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Well, as far as I know, I have already enabled every permission for the account on cPanel and I'm not sure what else there is to try on it, so using the command prompt may be my only way to get this to work. On Wed, Jul 19, 2017 at 6:36 PM, Heliohost Support wrote: > There is nothing you NEED to do on the command line. I prefer the command > line is all. You can do everything you need to do through cpanel. I was > just posting the command line output of my checking for the permissions on > that mysql user and not seeing any. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Sadly, that did not work. 'mysql' still did not register as a command. I have also tried on the Windows computer, yet it did not work either. I also tried the download "MySQL utilities" on both platforms however it did not work either. This may be an absurd request but is there a possibility you would be able to do it for me? If you need the password, you can Email me ( cam100w@gmail.com). If not, I understand. On Wed, Jul 19, 2017 at 4:30 PM, Heliohost Support wrote: > I don't use OSX of Windows 7, but I think if you install > https://dev.mysql.com/downloads/workbench/ on your Mac it includes the > mysql command line client. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello. I'm doing a mailing of questionnaires for seamen on crewing. I do not have much 50 emails / per day. I have a base of emails for 1000 profiles and will continue to write out. And I often post. First: Emails of the crewing address are written manually from their official sites. Second: After sending the letter, I receive an answer about the fact that the letter was received and processed, or an auto reply comes about the delivery of the letter. Third: Sample letter Subject: Application form 4-3 Engineer Letter: Dear Sir / Madam I'm looking for the job as 4th engineer Experience 4 engineer on the container ship 4 month and 1.5 month 3rd engineer on Heavy Lift vessel. Repair experience. I have a USA visa. English good. I'm ready to consider all proposals. Thanks & Best Regards, Your faithfully !!! .tel. + 380971342547 Attach files: (Personal sailor profile) I ask to give the opportunity to send up to 1000 letters per day. Thanks very much

Hm, okay. Where is the download/how do I get it? I searched everywhere on the internet but I don't really know what to look for. On Wed, Jul 19, 2017 at 2:41 PM, Heliohost Support wrote: > Hmm... When I said I set the permissions, I did that in cPanel when I > created the Database. How are you able to get to a console? I'm assuming > it's through SSH? I have a Mac, so I don't have PuTTY, but I do have > terminal. I tried several ways to connect to ssh but it's not working? > https://i.gyazo.com/43fb96d6b087230a8d03e7c49402b168.png > I have a Windows PC but I'm away currently, I'll try with PuTTY tonight. > On Wed, Jul 19, 2017 at 1:08 PM, Heliohost Support > wrote: > > > > mysql> show grants for crafto_sql; > > +----------------------------------------------------------- > > ----------------------------------------------+ > > | Grants for crafto_sql@% > > | > > +----------------------------------------------------------- > > ----------------------------------------------+ > > | GRANT USAGE ON *.* TO 'crafto_sql'@'%' IDENTIFIED BY PASSWORD ' even > though it is just a hash>' | > > +----------------------------------------------------------- > > ----------------------------------------------+ > > 1 row in set (0.10 sec) > > Try adding your permissions again. If it had permissions on crafto_sql > > there would be a line like > > GRANT ALL PERMISSIONS ON `crafto_sql`.* to 'crafto_sql'@'%' > > > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic(908 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Sorry, but that does not work. I tried on a computer with Windows 7 and a computer with macOS, yet the command "mysql" does not bring up anything. Is there a certain download that I need? Windows: 'mysql' is not recognized as an internal or external command, operable program or batch file. macOS: -bash: mysql: command not found On Wed, Jul 19, 2017 at 3:24 PM, Heliohost Support wrote: > You don't need ssh access to get mysql on a command line. Add remote > access to your database in cpanel and then in a command prompt type: > mysql --host=johnny.heliohost.org --user=cafto_sql --database=cafto_sql > -p > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello, I am trying to run python script using the numpy package, however it seems not installed. Could you please install this python package? http://www.numpy.org/ https://www.scipy.org/install.html Thanks, Olivier

Hmm... When I said I set the permissions, I did that in cPanel when I created the Database. How are you able to get to a console? I'm assuming it's through SSH? I have a Mac, so I don't have PuTTY, but I do have terminal. I tried several ways to connect to ssh but it's not working? https://i.gyazo.com/43fb96d6b087230a8d03e7c49402b168.png I have a Windows PC but I'm away currently, I'll try with PuTTY tonight. On Wed, Jul 19, 2017 at 1:08 PM, Heliohost Support wrote: > > mysql> show grants for crafto_sql; > +----------------------------------------------------------- > ----------------------------------------------+ > | Grants for crafto_sql@% > | > +----------------------------------------------------------- > ----------------------------------------------+ > | GRANT USAGE ON *.* TO 'crafto_sql'@'%' IDENTIFIED BY PASSWORD ' even though it is just a hash>' | > +----------------------------------------------------------- > ----------------------------------------------+ > 1 row in set (0.10 sec) > Try adding your permissions again. If it had permissions on crafto_sql > there would be a line like > GRANT ALL PERMISSIONS ON `crafto_sql`.* to 'crafto_sql'@'%' > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I have granted it all permissions, and if "nulled" means the trial version, I am using XenForo 1.5.12 full and I purchased on March 12, 2017 On Wed, Jul 19, 2017 at 9:08 AM, Heliohost Support wrote: > if that is a "nulled" copy of Xenforo ( https://xenforo.com/purchase/ ) > that might your issue### > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

But when other servers either full or you like to donate.So that I could carry the hosting account. If you can move the ASP.NET supporting server hosting account? 18.07.2017, 18:03, "Heliohost Support" support@heliohost.org: ASP.NET is currently down for repairs on Johnny. See our news posts for more information:https://www.helionet.org/index/topic/28813-johnny-backlog/https://www.helionet.org/index/topic/28856-fixing-johnny/We plan to get it running again as soon as possible. In the meantime Tommy ASP.NET is working fine.You may view the status of your ticket by visiting:https://www.helionet.org/index/index.php?showtopic=28904Thank you,Heliohost supporthttps://www.heliohost.org/https://www.helionet.org/

Hey, Sorry, I knew this was public so I didn't know what I should and shouldn't have shared. Anyway, I tried what you said, however I am running into an error with Xenforo. Here is my configuration on Xenforo: https://i.gyazo.com/bb6edfa43b2524795470c6d148cfb0e9.png And I am faced with this error: https://i.gyazo.com/760f8d3d22edce5fa10d9d3b4feec31d.png And here is my 'Access hosts' list: https://i.gyazo.com/36ff8e865a49e5d9627d208b946995b2.png My MySQL info: DB name: crafto_sql DB user: crafto_sql On Wed, Jul 19, 2017 at 12:04 AM, Heliohost Support wrote: > Without knowing your username or server or anything I can only guess and > give you examples:database name = username_databasedatabase user > username_userhost = johnny.heliohost.org or tommy.heliohost.org > (depending on where you created your account)port = 3306You will need to > create your database and database user at this page: > https://johnny.heliohost.org:2083/frontend/paper_lantern/sql/index.htmlif > you're on Johnny or this page:https://tommy.heliohost. > org:2083/frontend/paper_lantern/sql/index.htmlif you're on Tommy. Once > you have your database created and your database user created and your > database user granted permissions on the database then you will also need > to go tohttps://johnny.heliohost.org:2083/frontend/paper_ > lantern/sql/managehost.htmlif you're on Johnny, orhttps:// > tommy.heliohost.org:2083/frontend/paper_lantern/sql/managehost.htmlif > you're on Tommy and put the IP of the remote server where your xenforo > install is or you can put % to allow all IPs to connect to your > database.Anyways, if you provide a little more information these > instructions can be made a lot less confusing. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(908 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > I would also like to add one more thing that this is a brand new installation of Xenforo and that those are screenshots from setting it up.

Hi, I should start this off by saying that I am a complete noob with all of this. I barely knew what MySQL was before I had to start dealing with it. It would be greatly appreciated if you were to explain it in a way that would be easy for a noob like me to understand. So, I need Remote MySQL for something I'm doing. I'm hosting a website with Xenforo on a different web host, and I would like to use this service as a Remote MySQL host. In the Xenforo setup, it asks me for the MySQL information. The database name, username, server (+port), and password. I type in the information that I setup for the MySQL account and database, along with the host and port (port is 3306, or whatever the default one is), and Xenforo tells me it was not able to connect because "Access is denied '*mysql username*'@'*the IP the xenforo website is hosted on*' (Using password: YES)" In the "remote mysql" tab in cPanel, I added the IP for the website I'm using and '%' which means any IP is allowed. It still brings up the same error message. I believe there is a problem with the MySQL. Is there a reason why I would be getting this and not being able to connect? I've been trying to figure it out all day, I've gotten a headache. Thank you for reading.