Ah thanks for swift response! I added it to cPanel under addon domains, but= it wasn't listed there. I've added it again and now it's showing. Thanks! Regards Marcus Sent from my iPhone - apologies for any spelling or grammar mistakes > On 12 Aug 2017, at 14:32, Heliohost Support wrote= : >=20 > Did you add it to cpanel? Domains will always show queued if they aren't = attached to an account. Use an Alias if it should match your main domain (t= he one you gave when you signed up for an account), or an add on domain if = it should show different content. >=20 > You may view the status of your ticket by visiting: >=20 > https://www.helionet.org/index/index.php?showtopic=3D29239 >=20 > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >=20 Tell a lie, it did add, but now it's gone and when trying to add to addon d= omains I get the error "the domain certa.network already exists in the Apac= he configuration" Regards Marcus Sent from my iPhone - apologies for any spelling or grammar mistakes > On 12 Aug 2017, at 14:58, Heliohost Support wrote= : >=20 > Ah thanks for swift response! I added it to cPanel under addon domains, b= ut=3D > it wasn't listed there. > I've added it again and now it's showing. Thanks! > Regards > Marcus > Sent from my iPhone - apologies for any spelling or grammar mistakes >> On 12 Aug 2017, at 14:32, Heliohost Support wrote=3D > : >> =3D20 >> Did you add it to cpanel? Domains will always show queued if they aren't= =3D > attached to an account. Use an Alias if it should match your main domain = (t=3D > he one you gave when you signed up for an account), or an add on domain i= f =3D > it should show different content. >> =3D20 >> You may view the status of your ticket by visiting: >> =3D20 >> https://www.helionet.org/index/index.php?showtopic=3D3D29239 >> =3D20 >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> =3D20 >=20 > You may view the status of your ticket by visiting: >=20 > https://www.helionet.org/index/index.php?showtopic=3D29239 >=20 > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >=20 Hi The domain did add, but now it's gone and when trying to add to addon domai= ns again I get the error "the domain already exists in the Apache configura= tion". Any ideas? Thanks > On 12 Aug 2017, at 13:28, Heliohost Support wrote= : >=20 > Your message (Addon Domain) has been assigned the tracking ID [HH#61404].= One of our volunteer community members will reply to your email as soon as= possible. >=20 > Please include the string [HH#61404] in the subject of any future email r= egarding this case. You may do that by simply replying to this message. >=20 > Please be aware that our system rejects binary attachements. If you are s= ubmitting a screenshot or attachement please post a link to the file instea= d of attaching it to the email. >=20 > You may view the status of your ticket by visiting: >=20 > https://www.helionet.org/index/index.php?showtopic=3D29239 >=20 > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ >=20 > -----Original Message----- >=20 > Return-Path: > Delivered-To: support@heliohost.org > Received: from tommy.heliohost.org > by tommy.heliohost.org (Dovecot) with LMTP id rBTdNk30jlnKEgAAY4nxBQ > for ; Sat, 12 Aug 2017 05:27:57 -0700 > Return-path: > Envelope-to: support@heliohost.org > Delivery-date: Sat, 12 Aug 2017 05:27:57 -0700 > Received: from mail-oln040092069061.outbound.protection.outlook.com ([40.= 92.69.61]:58192 helo=3DEUR02-VE1-obe.outbound.protection.outlook.com) > by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES256-SHA384:25= 6) > (Exim 4.89) > (envelope-from ) > id 1dgVWE-0000dv-C5 > for support@heliohost.org; Sat, 12 Aug 2017 05:27:57 -0700 > DKIM-Signature: v=3D1; a=3Drsa-sha256; c=3Drelaxed/relaxed; d=3Dhotmail.c= om; > s=3Dselector1; h=3DFrom:Date:Subject:Message-ID:Content-Type:MIME-Version= ; > bh=3D9qfsBA7KxspSCmikCrT9L1YMeHgfeLMHa2kwvVdj4yU=3D; > b=3DUok02Nc4oqn2W6NF/HtTu1pBtqqdjWWNeSSsNbRwuFISR3HP2zvOoue30V24PXauo6TJy= PF1LTjjSbCmyIxMDxvi/S9c0vbvRDmjVYWK6yWjss0ptVAucS0sMTt1iBab7DIzTNHB6cZHJn1G= ZhQD1giqraQDRsnzWlVWAw/aGtoEBKXPIUwol6qF7UoeVQ7tK/ZdY7QfcGjgqHEcMui11PPAdke= Q9fwodlJhQtIUXI/DbR8kRgj8cU+rQXhy88MzIuajyw/u/EA7gEA6GQjHNd4WWeRolWFBZX7v9Y= Ds0dBHfGdcFkDnoD4+dFp9PVULz12jxRuffvp8RlF/dUHcSQ=3D=3D > Received: from HE1EUR02FT005.eop-EUR02.prod.protection.outlook.com > (10.152.10.53) by HE1EUR02HT070.eop-EUR02.prod.protection.outlook.com > (10.152.11.51) with Microsoft SMTP Server (version=3DTLS1_2, > cipher=3DTLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.1.1304.16; Sat= , 12 > Aug 2017 12:27:06 +0000 > Received: from LO1P123MB1235.GBRP123.PROD.OUTLOOK.COM (10.152.10.52) by > HE1EUR02FT005.mail.protection.outlook.com (10.152.10.99) with Microsoft S= MTP > Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_= P256) id > 15.1.1304.16 via Frontend Transport; Sat, 12 Aug 2017 12:27:06 +0000 > Received: from LO1P123MB1235.GBRP123.PROD.OUTLOOK.COM ([10.167.29.11]) by > LO1P123MB1235.GBRP123.PROD.OUTLOOK.COM ([10.167.29.11]) with mapi id > 15.01.1341.020; Sat, 12 Aug 2017 12:27:05 +0000 > From: Marcus Cockerill > To: "support@heliohost.org" > Subject: Addon Domain > Thread-Topic: Addon Domain > Thread-Index: AQHTE2ZO881XQF9Jn0G6AjZ9LStgLg=3D=3D > Date: Sat, 12 Aug 2017 12:27:05 +0000 > Message-ID: > Accept-Language: en-GB, en-US > Content-Language: en-GB > X-MS-Has-Attach: > X-MS-TNEF-Correlator: > authentication-results: heliohost.org; dkim=3Dnone (message not signed) > header.d=3Dnone;heliohost.org; dmarc=3Dnone action=3Dnone header.from=3Dh= otmail.com; > x-incomingtopheadermarker: OriginalChecksum:77D6CCDD977AFB1FBF8181B4A18AA= 564962911E5D747DF3A2D53C2F6CCCDE3EC;UpperCasedChecksum:06D2FC1E1EAA7CB4A6F7= E0E74AC5B3C3281DD402168C4AF281A5AB8965B8F43A;SizeAsReceived:6981;Count:44 > x-ms-exchange-messagesentrepresentingtype: 1 > x-tmn: [s6MU3GXG8FjmkQ60DPdSFIJkwLw4YmhJ] > x-ms-publictraffictype: Email > x-microsoft-exchange-diagnostics: 1;HE1EUR02HT070;7:izc+4Kgq6LrvgVIhhmpHh= XKlzSrYmsNE1+bKfvrVAf8v0cTW4l1jylfleCbjIc+uPZH6uAKDZg3v1f2TJhZoolZqClNjd844= 71q5MU8RgfWmsr7aqdYSbXcq0swzz7o8QS9VjUsLxMciEmFGV4V/Nz4khp6eY3Y0XP6wcw6kAd5= e7FwtcTnREQL8rWBho2hvAOq70WLxdBx7nAFZl6WCgPWDrI4FuQF6YH0IQMpssnINZUQ719KGcn= 5liemiXF44ZZgwtCR5OyfbQp1meUAmXDNvoyVngC7IlqooV78fHbUketzp+iWZ1ormkJexN19i9= Aw27DHzQfXPPZYz6x2Yq10+68bvCGduoQjAR0C+evGyRqXrNQ0fwEAlJwbZ1pN3RfTRjXY3VooH= 6Zg9DWyyUR3y4fG3NkDvlegBEDpGi9BISVnquQ0w9X71eJH7PRMoza0TXUlFOxlpEoZKieMLYSg= BVTYuqjuGnRnzpxGQag0bd27ojPCUO/ZqVT/agDCebHPTHUvpyVHXBTv667WNtjPVws/aYVWVLE= 2dEUkAgSwPH7NOm0Yx8UvrpEFbaOak/3sUEbx3vV8tZfqibcwdqeTQosDXm3//2gS3vSKq6rIi5= PC8HMSpeBR5VJWCD3jpaYE5YIrL4MltJOcvFyOyMD3heCKL7AV2XEac4Qs2jyMch+EE+xrVvqb/= s2dH66rgerYYPN8FZOyjPZpPzqhNke7Mcjee6cD+R5CY5njh67vx4iuj1yyv2sZo/wduC06CBf9= x9TEbr1Gn8NVF9YSO0A=3D=3D > x-incomingheadercount: 44 > x-eopattributedmessage: 0 > x-forefront-antispam-report: EFV:NLI;SFV:NSPM;SFS:(7070007)(98901004);DIR= :OUT;SFP:1901;SCL:1;SRVR:HE1EUR02HT070;H:LO1P123MB1235.GBRP123.PROD.OUTLOOK= .COM;FPR:;SPF:None;LANG:en; > x-ms-office365-filtering-correlation-id: ee50c731-601b-42b7-000e-08d4e17d= 7167 > x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(300000500095)(30013500= 0095)(300000501095)(300135300095)(22001)(300000502095)(300135100095)(300000= 503095)(300135400095)(201702061074)(5061506573)(5061507331)(1603103135)(201= 7031320274)(2017031324274)(2017031323274)(2017031322377)(1603101448)(160112= 5374)(1701031045)(300000504095)(300135200095)(300000505095)(300135600095)(3= 00000506095)(300135500095);SRVR:HE1EUR02HT070; > x-ms-traffictypediagnostic: HE1EUR02HT070: > x-exchange-antispam-report-test: UriScan:; > x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(100000700101)(10= 0105000095)(100000701101)(100105300095)(100000702101)(100105100095)(4440000= 31);SRVR:HE1EUR02HT070;BCL:0;PCL:0;RULEID:(100000800101)(100110000095)(1000= 00801101)(100110300095)(100000802101)(100110100095)(100000803101)(100110400= 095)(100000804101)(100110200095)(100000805101)(100110500095);SRVR:HE1EUR02H= T070; > x-forefront-prvs: 039735BC4E > spamdiagnosticoutput: 1:99 > spamdiagnosticmetadata: NSPM > Content-Type: text/plain; charset=3D"us-ascii" > Content-ID: > Content-Transfer-Encoding: quoted-printable > MIME-Version: 1.0 > X-OriginatorOrg: hotmail.com > X-MS-Exchange-CrossTenant-originalarrivaltime: 12 Aug 2017 12:27:05.5038 > (UTC) > X-MS-Exchange-CrossTenant-fromentityheader: Internet > X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa > X-MS-Exchange-Transport-CrossTenantHeadersStamped: HE1EUR02HT070 > X-Spam-Status: No, score=3D-4.6 > X-Spam-Score: -45 > X-Spam-Bar: ---- > X-Ham-Report: Spam detection software, running on the system "tommy.helio= host.org", > has NOT identified this incoming email as spam. The original > message has been attached to this so you can view it or label > similar future email. If you have any questions, see > root\@localhost for details. >=20 > Content preview: Helio Thanks for the great free service, but just a = quick > query, I setup an addon domain last week (certa.nework) and wonder how= long > this will take to become active? Regards Marcus [...]=20 >=20 > Content analysis details: (-4.6 points, 5.0 required) >=20 > pts rule name description > ---- ---------------------- ---------------------------------------------= ----- > -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, = no > trust > [40.92.69.61 listed in list.dnswl.org] > -2.8 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) > [40.92.69.61 listed in wl.mailspike.net] > -0.0 SPF_HELO_PASS SPF: HELO matches SPF record > 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in > digit (marcus_33[at]hotmail.com) > 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail = provider > (marcus_33[at]hotmail.com) > -0.0 SPF_PASS SPF: sender matches SPF record > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% > [score: 0.0000] > -0.1 DKIM_VALID Message has at least one valid DKIM or DK sig= nature > -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from= author's > domain > 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not neces= sarily valid > X-Spam-Flag: NO >=20 > Helio >=20 > Thanks for the great free service, but just a quick query, I setup an add= on=3D > domain last week (certa.nework) and wonder how long this will take to bec= o=3D > me active? >=20 > Regards > Marcus >=20 > Sent from my iPhone - apologies for any spelling or grammar mistakes=3D >=20