HelioHost

Hello, I am trying to delete my account so that I may re-create it on a different server, but I cannot seem to get the password right. I know the username is "sheshire" I have tried my heliohost password, and my helionet password on the account deletion form, but both say it is incorrect. Could you tell me what I am doing wrong / delete my account for me? (I can provide any proof you need that I own it.)

Thanks for the information. But I know by heart the password and login .I'm just going to change the IP address sometimes. On Mon, Sep 18, 2017 at 3:44 PM, Heliohost Support wrote: > We know which account you are, but our firewall blocks by IP address, so > knowing your account doesn't help us. We need to know which IP address > you're connecting from in order to unblock you. Since you use the email > support, this information can't be obtained through the forum software like > we normally do. > > If you change your IP, you'll be able to connect again without us > unblocking you, but continuing to use the wrong password will just get the > new IP blocked too. If you aren't sure what your password is, you can reset > it at https://www.heliohost.org/reset/ > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I can try. Is there a list of open ports? Thank you Luigi 2017-09-18 14:35 GMT+02:00 Heliohost Support : > If you can't use the default port can you use a port that we already have > open? Have you asked mlab if you can change the port on your mongodb? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)741 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I did write everything to you back then a few months ago. Do not you remember me? 20 ??? 2017 ?. 1:34 AM ???????????? "Heliohost Support" < support@heliohost.org> ???????: > Where do you get your email addresses from exactly? How did the owner of > the email address grant you permission to send them email? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=28922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I know that the default port is 27017, but I think that my service (mlab) open a different port for every account, therefore I use this connection string: mongodb://:@ ds113670.mlab.com:13670/bottegalegnago, I don't think that I can change it. My username is gigiuzzo, main domain http://gigiuzzo.heliohost.org/, page that throw the problem: http://gigiuzzo.heliohost.org/LibriBottega/Index.jsp (clicking on any button). Thank you Luigi Soave 2017-09-17 13:39 GMT+02:00 Heliohost Support : > The default mongodb port is 27017. I think opening that port would be the > most useful for the most number of people. Will your external database run > on that port? Also what is your username, or main domain? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)741 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Thank you very much. You helped me a lot. 18 ??? 2017 ?. 12:26 AM ???????????? "Heliohost Support" < support@heliohost.org> ???????: > It doesn't matter what your IP is if you use the wrong password too many > times you will get blocked. If you get blocked just let us know your IP and > we can unblock you and explain why you got blocked. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=28922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Thanks for the answer. That is, can I change Ip on my computer and I will not be blocked? On Mon, Sep 18, 2017 at 12:12 AM, Heliohost Support wrote: > The only way you'll get blocked is if you use the wrong username and > password a bunch of times right in a row. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello guys:) Help me in one more. How do I log in to HelioHost in Cpanel from different ip addresses so that they do not block me? I'll be very glad if you help in this. On Mon, Sep 4, 2017 at 3:04 AM, Heliohost Support wrote: > Since you picked the Johnny server he can experience high load from time > to time. This is because he is our experimental server. Experimental means > that we allow people who don't care much about uptime or speed to > experiment with their code. Johnny has been experiencing higher load than > normal for the last few hours, but it should be returning to a more normal > level soon. If you need better uptime and speed we recommend one of our > production servers like Tommy. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic(922 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Thanks again for your responsiveness ! I'm trying to create a new account ! Bye ! -- 2017-09-17 15:09 GMT+02:00 Heliohost Support : > No problem. Your personal information has been removed. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=29743 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Ok thanks a lot ! Can you remove my mail signature and my mail adress from the online topic please ?

Hello, I'm trying to make a django project. I have following your django tutorial (many times...) on http://wiki.helionet.org/Django But actually it didn't work (for me at least). I'm wondering what I did not do correctly or anything... Could you help me with this problem ? For information : - username : charal - host on johnny - mail (register) : <removed>@gmail.com - I'm using ubuntu 16.04 to generate my django project with a virtualenv on python 2.7 with Django 1.11.5 Best regards, Charles.

Hello support, I deployed yesterday my little jsp site. My pages try to connect to a mongodb remote service on port 13670, is this port closed? It is possible open it? Which are the open port that I can use? Thank you Luigi Soave

We invite users on the Tommy server to help us beta test a new feature we've been considering. A site builder. https://tommy.heliohost.org:2083/3rdparty/sitepad/index.live.php We understand that new users want to create their account and get a great looking site up as quickly as possible, but not everyone is an expert. We think having a site builder like this will allow our least experienced users to have a nice looking page quickly, and our more verteran users might appreciate the ease of use as well. If you're on the Tommy server test it out for us and let us know what you think. Is it worth paying for monthly after our free trial expires? Do you think enough people would use it to make it worth it? Thanks for the feedback.

Hello, i have a little problem! sometimes my app url (www.susoft.tk/flask/) turns into www.susoft.tk/flask.wsgi/flask. Why is this happening?? and whats the correct way to force https? thank you

Hi heliohost support, Last sunday I donated you 10EUR and I'm waiting for a Tommy invitation. I forward you the receipt and I'm still waiting. Thank you Luigi Soave ---------- Messaggio inoltrato ---------- Da: assistenza@paypal.it Date: 10 settembre 2017 09:22 Oggetto: Ricevuta della donazione a Helio Networks A: luigi soave Gentile luigi soave , ti confermiamo che la tua donazione di Helio Networks$10,00 USD con PayPal e.. [image: paypal] Gentile luigi soave , ti confermiamo che la tua donazione di Helio Networks $10,00 USD con PayPal e andata a buon fine. Conversione valuta: EUR8,60 EUR = $10,00 USD Valuta iniziale: Euro Valuta finale: Dollari USA Tasso di cambio: 1,16301 Questa transazione con carta di credito sara riportata sul tuo estratto conto come PAYPAL *HELIOHOST. Dettagli donazione Importo donazione: $10,00 USD Importo iniziale: EUR8,60 EUR Importo finale: $10,00 USD Tasso di cambio: 1 Euro = 1,16301 Dollari USA Scopo: Heliohost Donate Sostenitore: luigi soave Dati del destinatario Responsabile donazioni: Helio Networks Email di contatto: admin@heliohost.orgIndirizzo Address: luigi soave luigi soave Via dei Gatteschi 13a 35044 Montagnana Padova Italia Ricevuta n?: 3433-1067-3661-1084 Conserva il numero della ricevuta indicato sopra. Sara necessario per ottenere assistenza da Helio Networks o da PayPal. Per domande sull'acquisto, ad esempio sulla spedizione e sul tracciamento, contatta il venditore, Helio Networks, all'indirizzo admin@heliohost.org. Se non e stato possibile risolvere i problemi direttamente con il commerciante, puoi utilizzare il servizio gratuito per la risoluzione dei reclami offerto da PayPal, che consente di decidere le controversie in modo rapido e semplice. Questo servizio e valido per tutti gli acquisti di beni fisici effettuati tramite PayPal ed e offerto gratuitamente ai titolari di un conto PayPal. Per aprire un conto, clicca "Salva i miei dati" qui sopra. Cordiali saluti, PayPal Non rispondere a questo messaggio. Ai messaggi inviati a questo indirizzo non verra fornita alcuna risposta. Save Your Payment Information with PayPal Use your existing PayPal account for future purchases by saving your information. It's the fastest, safest and most convenient way to buy online. No need to retype your information for online purchases. Your personal and financial information are securely stored and never shared. To encrypt and store your information now, click this link: Save My Information Copyright © 1999-2017 PayPal. Tutti i diritti riservati. PayPal (Europe) S.a r.l. et Cie, S.C.A. Societe en Commandite par Actions. Sede legale: 22-24 Boulevard Royal , L-2449, Lussemburgo R.C.S. Lussemburgo B 118 349. PayPal PPX000640:d96eb87b6e3c6

Hi! Can you enable Python 3.5++ support for rbgmd.heliohost.org and all its subdomains? Thank you.

But For that i had to pay again donation. Why? On Sat, Sep 16, 2017 at 12:36 AM, Heliohost Support wrote: > You already have an account associated with that email address with a > username of ibhushan and a domain of django.heliohost.org. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)720 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Thanks & Regards ------------------------------ *RAVI BHUSHAN*------------------------------ +91 82 8530 1599 *Email: *rbhushan90@gmail.com *Skype:* rbhushan90

Hi, I had already donate for Django Hosting ( Tommy ) to you. Then Why i donate again and again approx $12. So Please Create Account on the behalf of same credentials foe Django hosting. On Fri, Sep 15, 2017 at 7:29 PM, Heliohost Support wrote: > Your account was located on the Stevie server which we officially retired > about 10 months ago. You can read the news posts about it in the News > subforum. Here is the final post about Stevie https://www.helionet.org/ > index/topic/26915-hard-drive-failed/ You can download your 150 mb backup > at https://www.heliohost.org/backup/ You can recreate your account at > https://www.heliohost.org/signup/ Let us know if you need any help. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)720 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Thanks & Regards ------------------------------ *RAVI BHUSHAN*------------------------------ +91 82 8530 1599 *Email: *rbhushan90@gmail.com *Skype:* rbhushan90

Vanvoron1@gmail.com

Good morning, I'm contacting you on behalf of High Point University. We have recently been made aware of a page hosted on your domain that is attempting to phish our users for their credentials but distributing the link through compromised email accounts. We were wondering what the steps were to remove this page. The web-page in question is http://webteam1.heliohost.org/verify/highpoint-auth.html Granted, at least this one actually looks like our SSO portal. Normally they are trash or look like some old GeoCities page. Thank you for any help or information. Nathaniel Cecil Systems Administrator Office of Information Technology High Point University 336.841.9138

Hello Team, My Heliohost account Unable to login. Please help Account Details : rbhushan@heliohost.org or rbhushan -- Thanks & Regards ------------------------------ *RAVI BHUSHAN*------------------------------ +91 82 8530 1599 *Email: *rbhushan90@gmail.com *Skype:* rbhushan90

Thanks. Yeah, it's quite verbose but I am definitely seeing data now.=20 It may be just that cPanel does not provide it but it would be truly useful= to have a tail of 300 for the normal server log, not just the errors. I actually solved most of my python problems the biggest of which arose fro= m copying /pasting from a Windows text editor into the helio code editor. O= dd to think line ends would get copied, but something made it sick. Thanks, James -----Original Message-----

I'm sorry for prolonging this. You wrote: > I can get error messages to show up on both servers. If they are generated, why is my text box always blank? If you generated an= error, it would certainly be among the last 300. Why can't I see it in my = browser?? If you are seeing them, why am I not? It's the same log, no? Anytime, my CGI caused a 404 or 500 I would see the error on Johnny. I have= never seen anything on Tommy. Are you sure something isn't misconfigured? Maybe I don't have permissions = to the file form which the errors are being pulled? The absence of an error log makes debugging an order of magnitude more diff= icult Thanks, James -----Original Message----- Sent: Thursday, September 14, 2017 09:41 PM I suppose I didn't word it very well, but what I was trying to ask was what= error messages did you see on Johnny that you don't see on Tommy? I can ge= t error messages to show up on both servers. I'm just not sure what error m= essages you would like to see on Tommy.=20

Hi, Thank you, It worked On Thu, Sep 14, 2017 at 1:58 PM, Heliohost Support wrote: > You can do this with a .htaccess file placed in your public_html folder > (or in whatever folders you wish to protect). > > Take a look at a discussion such as https://stackoverflow.com/ > questions/4400154/deny-all-allow-only-one-ip-through-htaccess (just add > an extra allow statement for each IP address you wish to whitelist). > Everybody not expressly allowed will get a 403 Forbidden error instead. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic)710 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I'll decide what is useful The problem is that the error screen is completely empty on Tommy: http://oi65.tinypic.com/n9k8.jpg On Johnny, I'd get error messages when my CGI failed.=20 Thanks, James -----Original Message-----