HelioHost

Username: eatyourveggies, Server: Johnny, Main domain: eatyourveggies.helioho.st I can't regularly reach your website. This keeps coming up: [image: image.png] Googling says this happens for certain ISPs. (Comcast / XFinity for me) The page loads fine on my phone (T-Mobile), but if I can't use a real keyboard, the page is unusable to me. Before, this was happening intermittently. Now it's non-stop, I can't view my page anymore. This may mean one user ran a scam once and the domain is blacklisted. Unless you have a way around this issue, you may as well go ahead and delete my account now. I've copied my files down and may reuse them elsewhere later. On Wed, Dec 24, 2025 at 3:02?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Eatyourveggies, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2025-11-26. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We have recently released a new server named Morty that doesn't have the > requirement to login every 30 days to keep your account active that you may > be interested in. You can take a look at your upgrade options after logging > in with the button below. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Thank you!You guys rock. Stuff was only down that i could recognize for about an hour. no big.?:)On December 23, 2025, at 21:13, HelioHost Support wrote:There was a power outage this morning and our datacenter was offline for a few hours. If you're using Cloudflare you can just create an A record with the value?65.19.154.77 and an AAAA record with the value?2001:470:1:1ee::111 and that will point the domain at your VPS. On the VPS you need to add the domain to Hestia for it to know which website you want to display on that domain. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=66372 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

[image: image.png] these are the domain names i have through Namecheap Please ensure they are properly configured to use on vps111.heliohost.us it is my impression through trial and error that i place e.g. robin.ns.cloudflare.com asa.ns.cloudflare.com or whatever. i've see 4 diff ones NS so far from cloudfare. not the point. it seems if i place their NS in "our" DNS mgr, is the proper setting vs ns1.heliohost.org on my hestiacp. otherwise, it's ns1.helihost.org on the dns setting in hestia. Correct? On Mon, Dec 22, 2025 at 6:36?PM HelioHost Support wrote: > Just to make sure, is the domain transformative.click? If so it looks like > it hasn't been purchased yet. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66372 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: fredforest, Server: Morty, Main domain: ewc.heliohost.us Your web service seems to be down????

Username: alnchn1634, Server: Tommy, Main domain: hockeystatman.helioho.st Hello, Your site has been down for over 4 hours. When will it be back up and running? Thank you,

Username: maxtv, Server: Morty, Main domain: maxtv.heliohost.us In the last few hours, I haven't been able to access the official HelioHost.org site to manage my page. What's going on?

Presently there is a bigger issue. What happened to heliohost.org ? all of my sites are down. the VPS is down at vps111.heliohost.us i have tried SSH to it as well. please advise. Jeffrey Sabarese vps111.heliohost.us 8143257573 On Mon, Dec 22, 2025 at 6:36?PM HelioHost Support wrote: > Just to make sure, is the domain transformative.click? If so it looks like > it hasn't been purchased yet. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66372 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: fredforest, Server: Morty, Main domain: ewc.heliohost.us Seems your having problems with your service ?? -------- Forwarded Message -------- Subject: Web Service Down Date: Tue, 23 Dec 2025 19:08:50 +0000 From: Eddy William Collins To: HelioHost Support Your web service seems to be down????

Username: jflores, Server: Tommy, Main domain: sonofact.heliohost.us hello i try to connect to the server b ut the server its down [image: image.png] ping 65.19.154.90 Haciendo ping a 65.19.154.90 con 32 bytes de datos: Tiempo de espera agotado para esta solicitud. Tiempo de espera agotado para esta solicitud. Tiempo de espera agotado para esta solicitud. Tiempo de espera agotado para esta solicitud. Estad?sticas de ping para 65.19.154.90: Paquetes: enviados = 4, recibidos = 0, perdidos = 4 (100% perdidos),

transformative.clickplease setup the zone for that domain.?I will be using cloudflare. whatever i've done so far, cloudflare says the NS is invalid. i forget if you need to do something first...thank you,On December 3, 2025, at 12:20, HelioHost Support wrote:It's ok. Just let us know if you need help with anything else. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=66372 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

VPS number: 76, VPS ID: 277 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512 I have backed everything up and am prepared to manually reconfigure! Username entered during setup: gamesguru Excerpt from SSH log: $ ssh prod ** WARNING: connection is not using a post-quantum key exchange algorithm. ** This session may be vulnerable to "store now, decrypt later" attacks. ** The server may need to be upgraded. See https://openssh.com/pq.html System information as of Mon 22 Dec 2025 07:09:38 PM UTC System load: 0.0 Processes: 241 Usage of /: 33.2% of 48.91GB Users logged in: 0 Memory usage: 38% IPv4 address for ens160: 216.218.216.163 Swap usage: 3% IPv6 address for ens160: 2001:470:1:1ee::76 Last login: Mon Dec 22 18:09:56 2025 from 24.192.203.252 gg@vps76:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.6 LTS Release: 20.04 Codename: focal gg@vps76:~$ domainname -A vps76.heliohost.us vps76.heliohost.us gg@vps76:~$ grep MemTotal /proc/meminfo MemTotal: 987992 kB gg@vps76:~$ grep -A4 processor /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 44 model name : Intel(R) Xeon(R) CPU E5645 @ 2.40GHz - -- processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 44 model name : Intel(R) Xeon(R) CPU E5645 @ 2.40GHz -----BEGIN PGP SIGNATURE----- iHUEARYKAB0WIQTk1qJWPQBXd8XR1svql/NxM+Fv1gUCaUnANAAKCRDql/NxM+Fv 1kyqAP9IgzM2/4ZS1aa3CGKrq+nhVTaLvFTYsZFD/UQSOtbp1gEA0yBUBKOYF00o 2m0ce0qhSeUONJJeycU1bjokrHaYawk= =fan3 -----END PGP SIGNATURE-----

Username: webmast1, Server: Tommy, Main domain: np-webdesign.heliohost.org Hello, I have a website -> https://np-webdesign.heliohost.org/?

There is task jobs assigned with this file every 1 min fitch , so the only solution is to delete the file or stop the task for the file, it will stop immediately, meanwhile im not able to login yet and also not able to login to the sicket Thanks -------- Original Message -------- On Sunday, 12/21/25 at 20:49 Mohammed wrote: > Oh my god > Dear team > i am really sorry about that , it was script i was testing , please delete all these files belong to voldox on the Httpdocs immediately, stop it now , and unsuspend my account i will make sure these files deleted. > > Thanks > > -------- Original Message -------- > On Sunday, 12/21/25 at 19:32 HelioHost Support wrote: > >> At the time of your suspension you had 76 copies of Veldox_bot.py running at the same time. Are you intentionally trying to crash our server? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66504 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/

Oh my god Dear team i am really sorry about that , it was script i was testing , please delete all these files belong to voldox on the Httpdocs immediately, stop it now , and unsuspend my account i will make sure these files deleted. Thanks -------- Original Message -------- On Sunday, 12/21/25 at 19:32 HelioHost Support wrote: > At the time of your suspension you had 76 copies of Veldox_bot.py running at the same time. Are you intentionally trying to crash our server? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66504 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Dear Support Team I apologize for the recent suspension of my account. While testing a script, I mistakenly made too many API requests, causing high load on the server. I promise to follow your usage policies moving forward and would greatly appreciate it if you could unsuspend my account. I am planning to upgrade to a paid plan soon to support your nonprofit organization. Also, I?d like to confirm if running cron tasks every 10-15 minutes for a Telegram app is acceptable. What is the minimum allowed frequency for cron tasks? Thank you for your understanding and support. Best regards, Account Email: m.immobile146@passinbox.com *i got replay from [wolstech](https://helionet.org/index/profile/5535-wolstech/) Chief Risk Officer but still not able to long in

Scribe, Meta Pixel helper On Sun, 21 Dec 2025, 1:21?pm HelioHost Support, wrote: > No problem. May we ask which plugins were enabled when you weren't able to > signup? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66503 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

All good after plug-ins disabled Many thanks for your swift help ? Lee On Sun, 21 Dec 2025, 1:14?pm HelioHost Support, wrote: > Let us know if you figure out which plugin is causing issues. You're the > third person in the last few weeks who has suddenly reported our signup > process is acting strange, but the first two people stopped responding to > us so we weren't able to get any information out of them. The strange part > is we haven't changed any code, and every day plenty or people are able to > signup without issues, so only a small percentage of people are seeing this > issue, and we can't reproduce it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66503 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Ok - i'll try all that .thanks Lee On Sun, 21 Dec 2025, 12:47?pm HelioHost Support, wrote: > I tested your link in Google Chrome and it accepted the username and asked > for a password like it's supposed to too. Do you have the latest version of > Chrome? If not try updating. Do you have any plugins installed in Chrome? > If so maybe try disabling them? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66503 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Google Chrome On Sun, 21 Dec 2025, 12:26?pm HelioHost Support, wrote: > I tried clicking your invite link and it suggested the username leejheath. > I just clicked next without changing it and it asked for a password like > it's supposed to. Which browser are you using? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66503 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

leejheath or leeheath On Sun, Dec 21, 2025 at 11:20?AM HelioHost Support wrote: > Which username did you submit? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66503 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- Have you heard about the BrainStrong newsletter - the newsletter that informs the over-50s about cutting-edge and evidence-based ways to keep, improve and optimize their brain health. Its totally FREE. Go to Brainstrong.substack.com It is your most important organ after all :-)

Username: N/A, Server: N/A, Main Domain: N/A hi at Heliohost - I signed up for the Monty package but it won't let me finsih the sign up - I have clicked on the 'set up your account' in the email that was sent to me but it on;y goes to a username page and when i click 'next' it goes back to the plans page only My email: leejheath@gmail.com thanks regards lee

Dear Support, Please I will like to add a new domain with wmo-combat..helioho.st Thank you On Mon, Dec 1, 2025 at 2:43?AM HelioHost Support wrote: > We aren't refusing you assist you configure the CNAME records, we're > informing you that our free domains cannot be used in the way you're > intending. If you purchase a domain we can assist you with the CNAME > records for that domain. You're welcome to use the free helioho.st > subdomain for things other than bulk email sending. You're welcome to > continue using your Morty account as long as it doesn't violate our terms > of service. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66323 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: rileyfreeman, Server: Johnny, Main domain: nexuschan.helioho.st reset my account

Thanks, all sorted after your checks and changes I can login now Cheers On 17/12/2025 12:45, HelioHost Support wrote: > Morty's /tmp folder was full due to another user's Node app > malfunctioning. When /tmp is full, the database server stops working > and causes Plesk to go down. The issue has been corrected.? Please try > logging again now. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66478 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: hunter93, Server: Tommy, Main domain: fromthethirdeye.heliohost.us Hi, It's been a long time I've used helio host, and I just signed up for tommy and I'm back! I was just curious if there is anything new about helio host since I've not seen any news posts in awhile, I did notice that when I signed up, it no longer sends an invite to tommy, it has me validate my email then donate, I was just curious if anything else is different since I was here last, mostly I wanted to know if I ever decided to delete my account in the future does the system still hold on to your email address like before or not and also if we're able to add domains yet. Hope you can clarify, and I'm glad to be back!