HelioHost

Oksy so how can I move to Ricky or Tommy? On Mon, Feb 12, 2018 at 4:11 PM, Heliohost Support wrote: > Johnny's been having a rough day: http://heliohost.grd.net.pl/monitor/ > This is a fairly common issue with Johnny...he allows unlimited signups at > the expense of any sense of stability or reliability it would otherwise > have. > All that orange and red on the Johnny bar in the link above is why your > site doesn't work. As we recommended back in December, if you need reliable > hosting, you should move to Ricky or Tommy where these issues are FAR less > frequent. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic0869 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Still seeing the same problem and I have already cleared my cache and history On Mon, Feb 12, 2018 at 2:59 PM, Heliohost Support wrote: > It should be back up now. MySQL May take a little hike to get back to > normal. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic0869 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

my domain treetransplanting.net is not working I am seeing this "Error establishing a database connection" can anyone help me resolve that issue? On Thu, Dec 14, 2017 at 12:12 PM, Heliohost Support wrote: > This is the guide we have for Lets Encrypt if you need a certificate: > http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate > After you install a certificate, it can take up to 12 hours to go into > effect. SSL did give someone else on Johnny some trouble recently though, > where it just would not go into effect no matter how it was installed. > > If that happens, a root admin would need to check on it for you. > > As mentioned previously, you'd be best off moving to Tommy. That server > comes with SSL automatically included as previously mentioned, so there's > no messing around with certificates necessary. The server is also much > faster and has significantly better uptime. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic0869 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: weekend, Server: Johnny, Main domain: weekend.heliohost.org Cpanel system has blocked my IP adress. IP address 218.185.162.72 Because I tried to log in incorrect username and password. I don't know my cpanel's username and password. Why? And what is my FTP server adress? What is my FTP username and password? Please resend me account infomation email quickly. -- takashi

Username: weekend, Server: Johnny, Main domain: weekend.heliohost.org Your IP has been blocked. IP address 218.185.162.72 Please unlock my IP. username: weekend And please resend account infomation email. -- takashi

Username: weekend, Server: Johnny, Main domain: weekend.heliohost.org I can`t log in cpanel. username: weekend subdomain: weekend.heliohost.org Please teach me cpanel's username and password. -- takashi

We've raised the $650 we needed for the fundraiser! This means that we're going to purchase the new hardware that will allow us to give out double storage space to our GoFundMe donors, as well as re-opening free signups on Tommy. With the extra storage space we'll be able to hold on to inactive accounts for much longer than we currently do. Last but not least, we will be able to create a new server named Lily that will be running windows server 2016 as the operating system. It will take us some time to purchase the rackmount hardware, install it in our cabinet, and get everything set up. We will be contacting the GoFundMe donors via the email address they used to make the donation to let them know how our progress is coming along. We will also be posting news via our regular channels: helionet, facebook, and twitter. Thanks everyone!

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear Manager Pls unblock my IP 183.97.188.249 Regards/Alex

Hello, Problem 2 seems to solved. Problem 1 not Problem 2: Now I get the error: Can't reach page in browser Probem 3: and when I try to login in my c-panel it says "The IP address 81.165.103.117 has been blocked for trying to log in to SFTP with the wrong password too many times." ??? Don't get that, my password is saved and I only have to click submit. Password is correct! Please un-block my IP and what about problem 2?? Regards. For problem 1, be sure your file permissions are set to 644. They upload as 664 and need to be changed before the files will run. Also, if you use an .htaccess file, rename it so it's ignored and try again. Incorrect permissions and invalid htaccess are the top two reasons for this error. For problem 2, the name servers are ns1.heliohost.org and ns2.heliohost.org. Note that there is no 0, it's just ns1 and ns2. Also, you need to remove any other name servers that may already be attached to your domain. Once you have the domain working, you can use a third party DNS service such as cloudflare if you wish. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=31776 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: webmast1, Server: Ricky, Main domain: np-webdesign.heliohost.org Hello, I couldn't find a ticket service in the c-planel so I try it here. I created an account and uploaded my files to the public_html folder on the server. Problem 1- Now when I go with the browser to my website (http://np-webdesign.heliohost.org) I get the error: "500 Internal Server Error" Problem 2- When I try to create an Addon domain (http://np-webdesign.ml) in the c-panel I get the error: "(XID zzw4vt) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver." I added the nameserver NS01.HELIOHOST.ORG and NS02.HELIOHOST.ORG on the domain site. Is this all normal? What am I doing wrong? I don't get it. Can you please help me to solve these probems or maybe tell me what I have to do to fix them? You would do me a great favor. Best regards.

Username: N/A, Server: N/A, Main Domain: N/A Hello, I have a website with an email form on it so if people want to contact me, they can but is the mail() function enabled and does it work well? Thanks for your reply. Regards

Username: zendyfem, Server: Ricky, Main domain: zendyfem.heliohost.org Hi there, Could you please unarchive my heliohost account? I forgot my username but my email is zendyfemas@gmail.com. My account was archived due to inactivity, and now I want to use it again. Thanks in advance.

Your welcome Sent from Mail for Windows 10

Username: N/A, Server: N/A, Main Domain: N/A I set up an account under williambiggs31@gmail.com early today but when I check it I get this message Your account has not been created yet, but it should be soon. Sent from Mail for Windows 10

Username: fhmb, Server: Johnny, Main domain: darsalud.heliohost.org hello friends, sorry to bother you again, I need to have enabled the extension pdo_pgsql for my application with postgres database, thank you very much in advance for your help.

Thank you for you answer. :-) 2018-02-07 15:16 GMT+01:00 Heliohost Support : > According to our systems, that domain is not associated with any existing > account. This means either you've already canceled your service using the > "Delete account" option, or the account expired due to non-use. > > The domain tishadesign.com still has its name servers pointed to us > though. This setting is controlled by your domain registrar, not us. Please > visit your domain registrar's website (in your case, this appears to be > GoDaddy) and update the name servers to point to your new provider. Your > new hosting provider can provide the correct servers to replace our entries > with. > > We're sorry to see you go. If you need any further assistance, please let > us know. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=31724 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Halsningar, Tisha Mino

Username: tishamin, Server: Cody, Main domain: tishamino.heliohost.org Hello Heliohost, You provided me with free hosting for my domain, tishadesign.com, last year. Due to changes in my carrier I've bought hosting from another provider and now I want to set up my email account with them. Could you be so nice cancel all services for tishadesign.com on Heliohost and let me know after it's done? Regards, Tisha -- Halsningar, Tisha Mino

Username: nomadcam, Server: Tommy, Main domain: mountainmakers.heliohost.org Hi Heliohost, My account was suspended for lack of activity... However I have logged in numerous time over the last month. I've attached a screenshot of the times that I've logged into the cpanel for my account on Tommy. I have reactivated the account, but to prevent future occurrences have I done something wrong, or is there a problem with the algorithm? Thanks, Cam

Hello My transaction ID is the following: 38F043306H703422E Could you please send it to this email too? Cheers Joe On 6 Feb 2018 6:55 pm, "Heliohost Support" wrote: > Did you lose your original one (or was it sent to the wrong address)? If > so, please provide the donation transaction ID and the email address where > you would like it sent and we can resend it. > > If you already created an account when you first donated, you cannot > receive another invitation because you're only allowed one account. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic1720 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hello Please could you send me another Tommy invitation email for this email? I have donated just over a week or so ago Cheers Joe

Username: fhmb, Server: Johnny, Main domain: darsalud.heliohost.org Good Morning, How can I add my ip to connect remotely to my database in postgresql? I appreciate your time and your response Felix Mercado Cel. +591 72509455

Username: sfeacade, Server: Johnny, Main domain: sfesis.co.uk Hi This error message appears when trying to access our RoR app. Any suggestions on how to fix this issue would be great. RoR app still not able to run. Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request Thank you

Username: N/A, Server: N/A, Main Domain: N/A Hi, Hope you're doing well. I have a few queries please. I have got a free domain & seeking a few hosting fit the same. My site is http://jobsyo.ga and that is hosted on 000webhost and I'm using WordPress to create it. I would like to know if I can transfer the site from 000webhost to you? Do you support WordPress editing to create the site? Also, my site is not htpps:// as of now. Can I get the security certificate & use https:// with your hosting? Please suggest. I would highly appreciate your support & cooperation. Thanks, Jiten

Username: singhk, Server: Johnny, Main domain: singhcorp.heliohost.org Sir , Can you unachive mijn heliohost accout pls. Sent from Mail for Windows 10

remove my (or remove my domain) from this site..my acound is removet not my domain... user : marklund peter marklund 2018-02-02 22:44 GMT+08:00 Heliohost Support : > You can delete yourself by visiting this site: http://www.heliohost.org/ > scripts/delete.php > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic1658 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >