HelioHost

Can you please UNSUBSCRIBE me & stop sending these mails. I've received 40+ mails since yesterday. For God sake please stop this. On 1 Mar 2018 10:30, "Heliohost Support" wrote: Yes, we can host wordpress sites. Once you have it installed you can edit the files directly with filemanager or sftp. You can also access the admin section on your site by going to /wp-admin/ and logging in. To get a https:// on your domain depends on which server you pick. Ricky and Tommy both have autossl which means they do all the work and within 24 hours of creating your account ssl will be good to go without any effort on your part. On Johnny there is no autossl but you can still install it yourself. We have a guide located at http://wiki.helionet.org/ Installing_a_Let%27s_Encrypt_SSL_Certificate that will allow you to have https for free. If you need help transfering your account let us know. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic1706 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: webmast1, Server: Ricky, Main domain: np-webdesign.heliohost.org Hello, Don't you have more reliable and faster servers than Ricky? If so how can I move my website to the other server? Regards

Hi Thanks for the detailed answer. I tried what you suggested and everything looks OK but when I run rjsayers.heliohost.org/cgi-bin/test.py I get a 500 server error. Not sure why. Also I also need some Python packages - can I install them by myself or is this undertaken by the administrator? Cheers ________________________________

Username: rjsayers, Server: Johnny, Main domain: rjsayers.heliohost.org Hi Guys New to Heliohost but it looks really good. I need to run Python on the server side which is why I choose Heliohost but when I run cPanel I see no mention of it. Is it there already and ready to use or does someone have to install/enable something? I also need some Python packages - can I install them by myself or is this undertaken by the administrator? Keep up the good work. Aubrey

Username: hdpprodu, Server: Tommy, Main domain: thechilloutlounge.heliohost.org Hello, Can you tell me when I last loged into my account? My username is hdpprodu, and the main domain is thechilloutlounge.heliohost.org. Thank you for the help.

Username: musafer2, Server: Tommy, Main domain: al-musafer.com Hello, I would like to gently ask you to unarchive my account under the email address: yaser151991@gmail.com Thanks. -- *My Best Regards** (*yassir*)*

Username: N/A, Server: N/A, Main Domain: N/A

Username: koreilly, Server: Johnny, Main domain: koreilly.heliohost.org My account was working but the pages reported with an error 500. I tried to log in but it said that there was an invalid password. I tried to reset my password but it said that the code was invalid. What can I do? -- From, Kai[image: ?]

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear Manager So far, I can insert and update table, But Now our table is ready only. so I can not update it. How I can fix it ? Regards/Alex

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear manager I can not email by PHPMailer on this server. How can I use PHPMailer ? Kindly note. Regards/Alex

does my data and files gets deleted or its stays back? On Tue, Feb 20, 2018 at 10:57 AM, Heliohost Support wrote: > Your account was archived because you haven't logged in for quite a while. > We have a limited amount of space on our servers, and occasionally we have > to remove the unused accounts to make space for new users. To prevent your > account from becoming archived again please remember to log in at > https://www.heliohost.org/login/ at least once every 30 > days.Unarchiving... > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic1899 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: vishnu19, Server: Cody, Main domain: vishnu19.heliohost.org my account was archived due to inactive, so kindly unarchive my account Regested email: vishnuvarkala19@gmail.com

Username: tech4ed, Server: Johnny, Main domain: tech4ed.heliohost.org Hello Admin, I would like to request for a manual reset of my password. I am unable to reset it via the reset password link, I always get an error. Hoping for your kind response. Thank you very much. Yours Truly, Tech4ED Admin

sure... do you want me to PM anyone or post in any forum in particular? On Sun, Feb 18, 2018 at 12:42 AM, Heliohost Support wrote: > There is no hosting account with that username, but there is a forum > account with that username, which is why that username cannot be reused. > If that forum account is yours, please post from it to prove you own it, > and I can rename it so the username can be reused for a new hosting account. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic1866 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Dear all, would it be possible to reactivate my user (xpto4web)? When I try to log in, it says it does not exist, but if I try to create an account again it doesn't let me choose that user name. thanks,

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear Manager I can not open my site, http://infospace.heliohost.org/ pls help us. regards/alex

Username: gtrax, Server: Johnny, Main domain: gtrax.heliohost.org Hi Support Team, When I try to install SSL certificate I'm getting below error. The certificate could not be installed on the domain "gtrax.heliohost.org". - [image: error] unknown error Thanks, Pandula Perera

Dear Helilost Thanks for your email. After I changed to FTP for SFTP, I got the error, "Cannot establish FTP connection to an SFTP server. Please select proper protocol. " How I can set up FTP for 644 file permissions ? and let me know how to renaim of htaccess ? Regards/Alex On Wed, Feb 14, 2018 at 3:33 AM, Heliohost Support wrote: > There's a bunch of reasons you could be seeing that. The most common are > incorrect file permissions (PHP files must be 644, but if you use SFTP they > upload as 664 and need to be changed), invalid .htaccess files (rename it > so they're ignored and test), or broken software (check for an error_log > file in the folder with the script to see the error messages). > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic1812 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A username is webmast1 -----Original Message-----

Username: atomik, Server: Johnny, Main domain: atomik.heliohost.org Hello support, I have an account which was archived due to not maintaining it, but this project I am working on I will maintain for a while and I need SQLite hosting. I want to just restart on my account instead of trying to use this one. If you don't allow this, just unarchive this one and we'll see what we can do. Thanks, Atomik.

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear Manager There are Internal Server Error http://infospace.heliohost.org/payment_membership_new/index.php Pls check and reply. Regards/Alex

Username: N/A, Server: N/A, Main Domain: N/A Hello again, I picked the Ricky server when I made my account so I don't understand tha= t you say I choose for the Johnny server. Is it still possible to switch server? Regards -----Original Message-----

Username: sundar25, Server: Johnny, Main domain: sundar.heliohost.org Hi Team, Iam sundar i was unable to maintain my server for the last couple of months.I came to know that my server has been archived by heliohost team.i have registered my account in heliohost using this mail id and its url http://sundar.heliohost.org/..Please unarchive and provide my server back to me.. Thank you...

Username: N/A, Server: N/A, Main Domain: N/A Hello, I want to add an addon domain (np-webdesign.ga) but everytime I try to do so, I get the error: (XID 5cw7bh) A DNS entry for the domain "np-webdesign.np-webdesign.heliohost.org" already exists. What can be the problem and how to fix this so I can add my new domain name. Also my website http://np-webdesign.heliohost.org is down the whole day ... Can you fix that too please? Regards Webmaster

Username: infospac, Server: Johnny, Main domain: infospace.heliohost.org Dear Manager Pls unblock my IP 183.97.188.249 Regards/Alex