HelioHost

Hello Heliohost support, Thank you for your reply. The un-deployment of the WAR file happened only twice so far (possibly due to the reported server problem). The last time happened last week on 12 march, the first one at the end of last year. In both cases I did not need to request Java support for our account. It was still active after the undeployment. If possible, if this happens another time, could you send a mail to the affected users, so they redeploy the WAR, please? Otherwise the accounts will still be unavailable. Again thank you for your support! Kind regards, Volker Gesendet: Sonntag, 18. März 2018 um 01:37 Uhr Von: "Heliohost Support" <support@heliohost.org> An: coco4@gmx.net Betreff: Re: [HH#34969] WAR module got deactivated I know at least one un-deployment was due to a server malfunction that removed Java support and WAR files from every user on Tommy. That issue was corrected, but users did need to redeploy WARs manually after the issue was fixed. &nbsp; As for it disappearing at other times, do you need to re-request Java when this happens, or just redeploy the WAR? If Java needs to be re-requested before you can redeploy, it's probably the server removing it due to nonuse (which can happen even with a deployed WAR if it doesn't have enough traffic). If the WAR is undeploying but you still have Java support, I'd have to get it looked into further. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=32198 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: fa2id, Server: Johnny, Main domain: fa2id.com Hi Helio, Today, I've noticed that my account has been archived due to inactivity. I apologize, and I kindly request to unarchive my account. I appreciate the work you are doing. My account is faridsenior@gmail.com. Best regards, Farid

Hi, I signed up on the 14th of March(user: deanc / email: dean@altdims.com / domain: altdims.heliohost.org (I think) / server: Johnny (I think)) and when I try to sign in I get the below message Account Status There is no account in our database that matches that username. Perhaps you misstyped it? If you're sure you typed it correctly you could create an account using that username. Otherwise you can try checking the status of another account below. I have verified my email. I went through the sign up process again but stopped when it indicated the name "deanc" had been taken (whereas it did not the first time). I tried to sign in to reply on the ticket noted in thread but get : Username or password incorrect. Dean Clancy On 18 March 2018 at 00:53, Heliohost Support wrote: > Your message's content was lost during delivery, likely because it > contained images or attachments. Our system does not accept messages > containing images or files.If you need to send an image or file, please > provide a link instead of attaching it directly to the email.Please resend > your request without images or attachments, or post on our forums for > assistance. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic2190 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Thank you for your support, it is already working! Julia Am 17. Mar. 2018 02:35, um 02:35, Heliohost Support schrieb: >Clicking on the link that you provided does not result in an error for >me. > >Instead I get a white page with the text "Testing..." on it. Looking at >the source code for the page tell's me that this is exactly what should >happen. > >If you are still seeing the account queued page you might want to try >clearing your browser cache. > >qsgt > > >You may view the status of your ticket by visiting: > >https://www.helionet.org/index/index.php?showtopic=32200 > >Thank you, >Heliohost support >https://www.heliohost.org/ >https://www.helionet.org/

Hello, I would like to get my account moved to Ricky or Tommy. Please let me know how I can submit request for this. I have already donated for the Lily server. Thanks, Rakesh On Sun, Mar 11, 2018 at 6:33 AM, Heliohost Support wrote: > Johnny doesn't really support ssl very well. Since he's our experimental > server his load can be sky high sometimes. When you get high load in the > middle of a delicate process like installing an ssl certificate it will > frequently crash, and you'll have to try again. There's even been a few > accounts on Johnny where even I couldn't get ssl installed after dozens of > tries. If you want https we recommend Ricky or Tommy. They both have > autossl which means you don't have to do anything and ssl will be installed > for you for free. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic2115 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: mmdkwaj, Server: Johnny, Main domain: kwajnet.heliohost.org Hello, I recently saw that my account has been flagged as inactive. If you could reactivate it, that would be great, as I'm ready to start managing the website. Thank you. -Morgan Dethlefsen

Here is the transaction ID for my donation: 4R7410902V909300E If Tommy supports Java, please could you move my account to Tommy. Thank you. Rakesh Singh Sent from Mail for Windows 10 From: Rakesh Singh Sent: 12 March 2018 09:57 To: support@heliohost.org Subject: Re: [HH#13388] Error message while installing certificate Hello, I would like to get my account moved to Ricky or Tommy. Please let me know how I can submit request for this. I have already donated for the Lily server. Thanks, Rakesh On Sun, Mar 11, 2018 at 6:33 AM, Heliohost Support wrote: Johnny doesn't really support ssl very well. Since he's our experimental server his load can be sky high sometimes. When you get high load in the middle of a delicate process like installing an ssl certificate it will frequently crash, and you'll have to try again. There's even been a few accounts on Johnny where even I couldn't get ssl installed after dozens of tries. If you want https we recommend Ricky or Tommy. They both have autossl which means you don't have to do anything and ssl will be installed for you for free. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=32115 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: juliav, Server: Ricky, Main domain: juliav.heliohost.org Hello dear heliohost team, I have configured my account at ricky and I am about to install = wordpress. More than 24h are gone and I still cannot reach the new website: http://juliav.heliohost.org/ Is there an error =E2=80=93 can you help me? Thanks a lot, Julia=

Username: coco4, Server: Tommy, Main domain: greifswalder-bachwoche.heliohost.org Dear Heliohost support, We have an account on the Tommy webserver (coco4) and we are using your JSP Tomact server to generate dynamic JSP pages. At first we want to say, we are very grateful that you are offering this service to us and help us out with the webhosting of our internet project. Second, we are facing sometimes issues with our website, not dramatic though. It seems that all of a sudden the WAR archive of our JSP module is no longer being deployed. And we need to trigger the deployment ourselves on the cPanel website once again. For the time in between, the website is no longer available and we get an error message (that the ressource is not available). This happened yesterday the last time (or even the day before yesterday). We know how to fix this (redeploy JSP), but we do not know why this happens. Maybe do you know the reason that our WAR file is no longer deployed on Tomcat? Was it due to a restart of the Tomcat server and was it deactivated manually by you? Thank you in advance for your response! Kind regards Volker

Username: acstudio, Server: Tommy, Main domain: acstudio.heliohost.org I'm interested in, if you allow me and you allow me to install ICECAST Server on your host. it will not take up much space, and I will not have more than 100 slots. please let me know. Tnx!

Username: N/A, Server: N/A, Main Domain: N/A Hello! When username and password are entered - Invalid login ( https://drive.google.com/open?id=1PVuevCjokbozbXngcWhUia7NRgp3HPgu) https://www.heliohost.org username - laurizz 2018-03-13 21:21 GMT+02:00 Lauris Sprukstens : > Hello! > When username and password are entered - Invalid login ( > https://drive.google.com/open?id=1PVuevCjokbozbXngcWhUia7NRgp3HPgu) > https://www.heliohost.org username - laurizz > > > Virus-free. > www.avg.com > > >

Username: anderssv, Server: Cody, Main domain: restorankl.heliohost.org Hi, I would like to re-activate the following account as I was unaware of the 30 days deactivation period. Username: anderssv Host: restorankl.heliohost.org Thanks for your help! Anders

Username: daskunk, Server: Ricky, Main domain: daskunk.heliohost.org

Username: vnaboki, Server: Johnny, Main domain: vnaboki.heliohost.org Hi, before my question I should thank you again for your job. The ability to use free and very good hosting is very important for many developers who needs check some ideas before implement it on production. Now is my question. Some time ago I asked you to setup a cron process. The process should be run each 10 (or 15, I don't remember) minutes and run the file " vnabokit.heliohost.org/cron.php". It worked fine, thank you. Today I removed my account from Heliohost. I was going to move my simply scripts on Amazon services (as I told to Heliohost's support engineer Krydos). Today I'd finished the deploying. But I stil need to run "cron.php". Unfortunatelly, I could not find yet simple way to do it on AWS. Others online-resourceswant money for such service. That is why I've created account again (vnaboki.heliohost.org) and ask you about possibility to run cron job each 15 minutes to run file " https://vnabokit.net/vib/cron.php". Is it possible? Thank you! Sorry for such big letter. Volodymyr.

Username: N/A, Server: N/A, Main Domain: N/A

Username: citizens, Server: Johnny, Main domain: citizens.heliohost.org Hello, i need the tomcat log error file. where can i get it? thank you -- Att., Gustavo

Username: innovest, Server: Johnny, Main domain: innovest.heliohost.org Hi Support team, My account involved in some consistency. I have added add-on domain, however, it shows "No addon domains are configured." under addon domain list. When I tried to redo it (add it again), it shows "your domain has already been added." I have changed the name servers and waited for more than 48 hours. The problem is still there, and the addon domain (www.innovesting.com) redirected to "http://innovesting.com/cgi-sys/defaultwebpage.cgi" Thanks, Feng Liu On Sat, Mar 10, 2018 at 12:21 PM, Heliohost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > HelioHost Email Validation > > Hey kevinfengliu1996, > > Thanks for creating an account with HelioHost. We're sure you'll love it > here! To continue with the account creation process please click the > validation link below to verify your email address. > > We can provide you a free domain.heliohost.org type url with the creation > of your account, but if you would like your website to be something such as > domain.com we highly recommend clicking the Namecheap banner above. To > host any domain with us just change the DNS records to ns1.heliohost.org > and ns2.heliohost.org. You can host as many different domains as you want > on your one HelioHost account so you can always add it later. > > If you didn't sign up for an account at https://www.heliohost.org/ no > further action is required and you can safely disregard this message. > Validate Email > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] [image: Google Plus] > > © 2005-2017 Helio Networks. All rights reserved. | Unsubscribe > >

Username: juliaf, Server: Johnny, Main domain: juliaf.heliohost.org Hello! I just created a account yesterday and I want to change server, because yesterday I could just use one of the servers for test production. I was following the steps to delete as told on helio-wiki. But I got this message, even my account seems to be active: "We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error." How can I proceed? Thanks for your help. Julia

Username: rakesh73, Server: Johnny, Main domain: beepr.heliohost.org Hello, I am trying to install a certificate that I got from a CA . I get an error message during install process I was waiting for java installation, so I thought I will enable https in the meantime. Please can you look into this. Thank you. Rakesh Singh

Hello, I am not able to login with my email (rui.santos@posteo.net) and the link to sign up on Tommy is no longer valid. To be honest, I can't remember if I did signed up on Tommy and then I couldn't login, or if I just missed this email. Could you send me a new link to sign up on Tommy please? Also, do you need to reactivate my account/user? Thank you. All the best, Rui Santos On 13.01.2018 23:13, Heliohost Support wrote: > Please check your email for a link to sign up on Tommy. I just sent an invite to you. > > Thank you for the donation, we really appreciate it! > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=31385 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >

Username: chinna89, Server: Johnny, Main domain: chinna89.heliohost.org why don't you provide a free sms gate way? as you are providing free hosting and many other features. if you provide sms gateway i think this site will be number one site compared to others. till now no one provided such a great service why dont you be the first one to do that. honestly this is the awesome site that i have ever seen???? thanks for your great service

Username: chinna89, Server: Johnny, Main domain: chinna89.heliohost.org hello, please help me to install open source sms gateway (like:jasmin http://www.jasminsms.com) in heliohost cpanel so that i can send sms from my website.

Username: tipdekan, Server: Johnny, Main domain: tipdekan.heliohost.org

Sorry - should have said. Python 3.6. ________________________________

Username: rjsayers, Server: Johnny, Main domain: rjsayers.heliohost.org Hi Would it be possible for an admin to install these packages for me? I am on Johnny. scikit-learn nltk textstat pandas Many thanks - very much appreciated.