Byron

If you want it to act as a seperate domain, use an Addon Domain instead. It will still create the sub-domain but now you can point a domain name to it. Subdomain: http://alpha1omega.byrondallas.heliohost.org Addon Domain: http://alpha1omega.uni.cc If you use the Addon Domain feature instead of the sub-domain feature it will automatically create the sub-domain for you.

This support request is being escalated to our root admin.

I'm not seeing fsmv.co.cc in our database. It probably got deleted because you failed to login to your cpanel every 30 days. Feel free to create another account if you wish.

Please post your domain name and username and the url you use to login to cpanel.

Magic Quotes are turned off and probably want be switched on according to djbob. You might try contacting the people who created the game and ask them for a fix.

It's still showing as being queued. Sorry for the wait.

Since I just changed your domain name, let's give it 24 hours and let the server do a restart. Then go back and check it.

Okay your domain name is now: thelostscrolls.net

Yes your account is in the queue. We've had a backlog of new accounts and they are slow in becoming active. Give it another day or two. Until then you should be able to login to your cpanel through the link in my signature.

Okay your domain name is now: koproski.co.cc You still need to set it up at CO.CC.

When you click onto the www folder you'll see the contents of your public_html folder. The files are mirrored. I can't recreate your account but I can delete it and you can sign up again. Are you ok with that?

If your not seeing these folders inside your home directory: .cpanel .htpasswds .trash access-logs etc mail public_ftp public_html tmp www I strongly advice you to let us delete your account and you sign up again.

Ok thanks!

If you've deleted all of you home directory folders, like: .cpanel .htpasswds .trash access-logs etc mail public_ftp public_html tmp www Your best bet is to let us delete your account and you signup again.

@Wizard: That error means the system tmp folder is full. The fix for that is: cd /tmp sudo rm -rf * I'm not where I can do that right now so do you mind? Unescalting...

Sometimes hotmail blocks us. If this is your account: callumr.com then I'm seeing your account in the queue. It should be active in the next couple of days (probably tomorrow). You might be able to login through the link in my signature and you will be able to login this way once your account becomes active. callumr.com/cpanel

We don't have a reset for accounts. I can delete your account and you can register it again. BTW, the www folder doesn't have anything in it, it just reflects what's in your public_html folder. You might want to just try recreating the www folder in your home directory and see how that works.

You can find that information here: http://www.heliohost.org/home/features-mai...enu/rubyonrails

Your account is still in the queue. Give it another day and login with your original password.

Tell your friend to make sure he is using all lowercase when logging in and if that doesn't work, have him post here.

I'm glad you got it figured out and thanks for letting us know.

I can't get cpanel to work right now either and that's because the server load is way up now. You might want to try again in an hour or two and make sure your not trying to upload too many files at once.

I was able to FTP just a few seconds ago without any problem. Try it now and see if your able. Maybe it was just the high server load.

Hopefully the stability and slowness will get better in the next few weeks as soon as the new server goes online. As far as the FTP, what kind of errors are you getting? Are you ftping this way: FTP-Target: ftp.your_domain.heliohost.org Username: cpanel username Password: cpanel password Directory: public_html/

Yes Hotlinking is allowed. You can actually disable hotlinking yourself with htaccess.