Byron

Please post your domain name, username, and server your on.

I haven't noticed too much of an improvement sad to say.

I really can't say since I've never needed to do this. You might try Google.

No we don't support those functions. We do have GhostScript which allows you to convert pdf files to image files.

What is your domain name and username?

This is system wide and we are working to fix the issue.

Have you tried logging in through the home page? http://www.heliohost.org

It's still slow loading and Service Unavailable for me even with the server load under 4.

Did you try logging in from the home page? http://www.heliohost.org If that still doesn't work, post your username and domain name. Yes you can use addon domains at your cpanel. ----- EDIT: His login problem was resolved through PM.

You failed to login to your cpanel every 30 days. You can reactivate your account here: http://www.heliohost.org/scripts/renew.php

Login to your cpanel and look for the link that says Legacy File Manager. Click onto that link and look near the top for the link that says Create a New File and click onto that. Give your file a name like index.html then go back and look for the file name that says index.html and click onto the small icon. This will open up a page with file options. Click onto the option that says Edit File. Paste your code into the textarea and save. Your done.

Can you connect with this FTP Manager? http://byrondallas.heliohost.org/tools/ftp/

Those options are for people who own thier own domain names. Would you like me to change your domain name to: musiqsplash.heliohost.org so you can use it?

You need to purchase this domain name before you can use it: musiqsplash.com We don't supply domain names. You should have signed up with a heliohost sub domain if you didn't own your on domain name. Something like: musiqsplash.heliohost.org Would you like one of us adminstrators to change it for you?

No doubt they are working, but the Stevie image is showing Johnny's server load and vice versa. djbob needs to go inside the image scripts and change the urls to match.

Sorry... my bad on the ACP. It looks like we actually don't have to change that. That's ok, just had me a little confused for a moment. I think you may have them backwards djbob. Should be: http://area52.heliohost.org/load.php for http://heliohost.org/load/server_load_s.gif ------ http://area51.heliohost.org/load.php for http://heliohost.org/load/server_load_j.gif

Just add this piece of code to area51 for johnny's load and then post the url for both. <?php $loadavg_array = explode(" ", file_get_contents("/proc/loadavg")); $loadavg = $loadavg_array[2]; echo $loadavg; ?> Once you post the urls, djbob can change them inside the image scripts on Cody.

I thought the whole reason we moved the load images to heliohost.org/load was so it would be on Cody? Why are we moving them again? Or are we just moving where they get thier info from?

This support request is being escalated to our root admin.

You should be able to ftp into your account using this without any problems: ftp.latestnewsheadline.com or for all accounts on Stevie stevie.heliohost.org without the ftp prefix.

Ok, sorry about that!

You need to delete your account from Stevie to signup on Johnny. http://heliohost.org/scripts/delete.php

His issue has nothing to do with the issue above. @latestnewsheadline I recieved your PM and was able to login to your account via ftp this morning before Stevie went down. I'm guessing your problem might be your ftp client. As soon as Stevie comes back up try logging in through this: http://byrondallas.heliohost.org/tools/ftp/

This line goes above your rewrite rule in your htaccess file: RewriteEngine On

Could I get you to PM me your password?