Byron

You were suspended for high server load - again. One more offence and you'll be suspended for good. Ok I've unsuspended your account.

I just ran this script on my site and it worked fine: http://byrondallas.heliohost.org/helio/auto_mysql_backup.txt Make sure you can login manually to your cpanel and then check your login info on your script.

Are you the owner of that site?

I'm sorry but I'm not seeing that username in our database.

I'm sorry but we don't keep any backups od anybody's site. Feel free to create a new account if you like.

You do know that your domain name isn't pointed to our servers? To ftp into your account now, you would use: FTP url: stevie.heliohost.org Username: your username Password: your password

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Please clear your cache.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Ok you should be able to create another account now.

@juliusg: What is the name of the addon domain your trying to add? I'll go ahead and delete your roots account for you.

Your account was suspended for sending too many emails. I've unsuspended your account but you need to keep the emails down.

Your only allowed one account per person. Sometimes we make exceptions to have an account on each server.

You need a dedicated ip to use SSL. We charge 12 dollars a year.

Give it another 24 hours and then try adding a Parked Domain. Since Johnny hosts Java, ASP.NET, and Ruby, it's not as stable as the server Stevie.

I'm sorry but it looks like that account has been deleted for failure to login every 30 days. Feel free to create a new account if you like.

I'm sorry but it looks like that account has been deleted. I know you say you logged in once a month, but that's the reason it got deleted. We don't keep backups of anybody's data. Go ahead and create a new account if you like.

Yeah it should be ok as long as you don't send over 50 a day.

If we catch you spamming we will suspend your account. If you send over fifty emails a day we will suspend your account.

You can change your domain here. Make sure the domain you choose hasn't already been chosen. http://www.heliohost.org/home/support/scripts/domain Give 24 to 48 hours to resolve.

Looks like your account has been deleted because you failed to login every 30 days. Feel free to create a new account if you like.

Upload this zip file to your public_html directory and unzip it.. http://byrondallas.heliohost.org/djangtest.zip Then correct the paths in your dispatch.wsgi file: import os, sys sys.path.append("/home/dallas/public_html/djangotest"); os.environ['DJANGO_SETTINGS_MODULE'] = 'settings' os.environ['PYTHON_EGG_CACHE'] = '/home/dallas/.python-egg-cache' ## you need to create the directory above ## Create and chmod .python-egg-cache to 755 and it should work.

I've sent you a PM.

According to the note the suspending admin. left, it was the same file but regardless if it was or wasn't, your site has been suspended three times for server overload.

This support request is being escalated to our root admin.