Wizard

ns1.heliohost.org ns2.heliohost.org

Try waiting a week. New accounts are slow in activating right now.

No. If you're absolutely sure you didn't receive the email, and that you typed your email address correctly, try to register again.

Did you check your spam folder? Did you get a big green mark after you signed up?

What's your email address?

What's your site about? Did you try the Oracle?

"OMG A FREE SERVICE I TRIED TO REGISTER FOR DIDN'T WORK, I'M GOING TO BADMOUTH THEM BECAUSE THEY'RE OBVIOUSLY INCOMPTETENT AND NOT WORTH MY TIME!" /sarcasm Did you try checking your spam folder?

Unless it fixes itself, it'll be on the TODO list for djbob when he returns. We're not exactly sure when that is though. This might not work at all, but try installing it during a different time of day.

Wait a day or two for apache to restart.

Huh. I'll add this on the list of things djbob needs to fix when he gets back.

I'm sorry you feel that way. Any more intelligent statements to make before I ban you?

Try installing in a subdirectory of your root folder (for example public_html/wordpress).

So you tried to log into cpanel but it wouldn't let you? At this time, I do not believe new accounts will help the system. If you could, please wait for djbob.

The only way we've gotten phpbb3 to work on our servers is through Fantastico, please try that. It is located on your cpanel under Software/Services. Also, there's really no reason /not/ to post your domain when getting support. It speeds things up because we don't have to waste a post asking you for it.

Normally it takes 24 hours because apache restarts everyday. However, like Bryon said, things are out of whack right now and the guy who fixes these things isn't here.

Change index.htm to index.html.

...You deleted public_html?

You'd be suprised what the python folk know. Anyways, even if it's an issue on our end, it can't be resolved at the moment because the server administrator is AWOL.

You can recreate your directories yourself though. public_html for your web pages, public_ftp for ftp, etc.

Yes, you are allowed.

The administrator who takes care of this is currently AWOL. I'm sorry, but you'll have to wait until he returns.

Did you try asking the python forum?

Username? Web site domain name? The addon domain you tried to create? Did you point the DNS to ns1.heliohost.org and ns2.heliohost.org? We can't help you if you don't give us basic information such as that.

All new accounts are having problems activating. The administrator who takes care of this is currently AWOL. I'm sorry, but you'll have to wait until he returns.

We give official support in English. That means if you have a problem, you'll have to post about it in English. SMTP, AFAIK, is enabled. 42.