Ookma-Kyi
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Hi, I just wanted to let you know that Tommy is down https://status.heliohost.org/ . Also I tried to renew my account and it is stuck renewing indefinitely.
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black friday [Krydos] Black Friday Sale
Ookma-Kyi replied to Ookma-Kyi's topic in Escalated Requests
I apologize for the confusion; I'm currently trying to raise money because I'm permanently disabled and cannot work. I hope to have it by the end of the year. -
black friday [Krydos] Black Friday Sale
Ookma-Kyi replied to Ookma-Kyi's topic in Escalated Requests
1) It's a 12 month deal but, you can do it for 2 years each 2) Prefer 3 Years 3) Weird it says Biannually and have it as 2 years as seen in the screenshot provided
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Hi, Was wondering if you were going to have a Black Friday sale and have discounts on the VPS. I asked earlier on the Discord about price matching a VPS plan and was told that it would be honored, but when I asked about how to do so I didn't get an answer to my knowledge.
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Some needed reading: SPF: https://en.wikipedia.org/wiki/Sender_Policy_Framework DKIM: https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail DMARC: https://en.wikipedia.org/wiki/DMARC
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Sounds good, could you please tell us what the issue was?
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[Solved] account unsuspended
Ookma-Kyi replied to y2asafemeds's topic in Suspended and Queued Accounts
An admin (@Krydos & @wolstech) will be with you shortly. In the meanwhile, might I suggest you use another software similar to Wordpress like Jekyl, Hugo or Eleventy? I ask because many user sites have been suspended almost immediately due to Heliohost having limited server resources. Wordpress tends to pile on the resource usage over time and the bots that try to hack the sites repeatedly doesn't help either, resulting in an almost automatic suspension. -
You should have received an email containing the IP address needed for connection and for setting your Cloudflare DNS A and AAA records. Also I have been using port 21 with Explicit TSL/SSL for FTP.
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Can you try the steps outlined here and see if it helps?
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Unfortunately I don’t have any access whatsoever to the admin area of Plesk. Only admins can increase your attachment size and I’m not 100% sure what the rules are as far as this goes. I do know that the email sending limit can be increased with good reason however.
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My guess is this is to prevent abuse. I am going to try escalating this so@Krydos or @wolstech can take a look and see if the attachment size limit can be increased.
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Apologies, I was transferring my site from another host to here at that time when that email address worked because it was hosted at another server altogether.
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Just tried resubmitting it as there might have been a hard return in between the public key. I'll keep you updated on the issue as progress occurs.
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Just a suggestion, could you try uploading the file to a file sharing service and sending the link via email?
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Does your application include logging features? Are you able to run it locally?
