cktrack

I did a quick google search and found this: In Python 3.12, the MySQLdb module is not directly supported. However, you can use the mysqlclient module, which is a fork of MySQLdb and is compatible with Python 3. So I may need mysqlclient installed.

Thanks! I see that Pytz is on the list, so that should be good. I getting the following error message currently: No module named 'MySQLdb' Can you install MySQLdb?

Trying to migrate my site to from Python 3.10 to 3.12 and trying to figure out the modules I'll need to have installed. Can you install the following: MySQLdb Pytz Let me know if you have any questions.

Thanks!

I received a message to log back into my site since it had been 30 days since my last login. When I clicked the link to log back in and entered my credentials, I received the following message: Unable to login with that username and password. Please help. Account ID: cktrack Site: cktrack.heliohost.org Email: david.drechsler@cox.net Thank you

So if we’re on Plesk, we’re all set right? We’ve been on Plesk since sometime last year.

Emails sent to gmail addresses from tommy2.heliohost.org are being blocked. Can you set up Gmail Postmaster Tools so the emails can get through? Here's the link: https://support.google.com/mail/answer/9981691?visit_id=637993651592613608-1982383301&rd=1 Here are some instructions: https://help.activecampaign.com/hc/en-us/articles/360002134140-Check-your-domain-reputation-with-Google-Postmaster#check-your-domain-reputation-with-google-postmaster-0-0 Thanks!

Thanks!

Sorry Krydos. Try the following: email.mime.text email.message

Please add Python Modules MIMEText and EmailMessage for Python 3.10 Thank you!

That worked. Thanks!

When I connect to Tommy using FileZilla I see my old content (prior to the Plesk migration). I tried changing the host to tommy2.heliohost.org (with port 1342) but the connection times out. Am I using the correct host? If so, do I need to get an ID set up for the new host? Any help would be much appreciated.

Thank you!

That worked! Thanks!

Please install the following Python Module: pytz I'm currently running Python 3.10 Thanks!

DataGrip appears to be connected to a version of the database that's different than the one on my website. I'm guessing the database was rebuilt for the Plesk migration. I'm currently connected to tommy.heliohost.org:3306 My database name is cktrack_prod1 My User ID is cktrack_01 Please help me connect to the correct version of my database. Thanks!

We can try Crypt::OpenSSL::Random I started the site using Perl initially but hope to migrate everything over to Python eventually.

Not sure. I will work on debugging them as I go, unless 3.7 is going to become available soon.

My Python scripts that are calling the following modules are returning a 500 error and a "End of script output before headers" message in the error log: import MySQLdb import html Please confirm these modules have been installed in my environment. Thanks!

Thanks @Krydos !!! I went through the rest of my Perl code and checked all the other modules and identified 2 more that need to be installed: Time::Piece; Crypt::Random; Can you please install? Also, will there be a way for us to install additional perl modules in the future similar to the way we did it in cPanel?

I just added the following to my hello.pl script and it failed: use HTML::Table; use HTML::Template; Do I need to load these Perl libraries?

I'm able to get hello.pl to work after removing the "use cPanelUserConfig;" statement at the top. I did the same for user_record_detail.pl, but am still getting the same error when trying to run it. Are there more detailed logs that I can use to identify the issue? Also, making a big request for python3 since all my python code is running 3.7 Trying to get my site back up and functioning for the school year.

I created the .htaccess file and placed it in my public_html (aka www) folder. It gave me the 500 error at first so I dropped the options and my scripts are still not working. Am I putting it in the right place? I also tried the cgi-bin directory and the root directory.

Seeing the error "End of script output before headers: " in the logs after trying to execute scripts in cgi-bin directory. I've modified all the scripts to have 755 permissions (Read Execute for all) and the cgi-bin directory is set up the same way. Do I need to grant any additional permissions to run scripts out of cgi-bin? Do I need to change the location of perl and/or python? Or pull down the libraries I need again? Is there a support guide on the migration to Plesk or should it all be seemless?

OK. I found the log files in the logs directory. Guess I should have looked better. The error log is not very helpful, but I'll open another topic for that. You can close this topic