Tjoene
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Posts posted by Tjoene
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Your account was suspended for the following reason:
Malware. 2 file(s). PHP.Trojan.Spambot FOUND
That means that there are some malware files found on your account.
For your safety and to protect your website from potential further corruption the account has been suspended.
To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.
If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi
Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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Your account shows as inactive. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew.
If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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crystala has been unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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You were suspended for running 3 cron jobs. The limit is 2 every day.
If you need more cron jobs, you can use like setcronjob.com to hosts them.
Your account should be unsuspended now.
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Your account was suspended for the following reason:
Malware. 3 file(s). Win.Trojan.Hacktool-365 FOUND
That means that there are some malware files found on your account.
For your safety and to protect your website from potential further corruption the account has been suspended.
To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.
If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi
Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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That account has been unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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You were suspended for having multiple accounts (onyap and jplpano).
You are only allowed to have 1 account.
Tell us what account you want to keep, so we can delete the other one.
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You were suspended for sending to many emails. Try to keep your traffic under 50 mails a day.
Note, this is your second suspension. A next suspension will be permanent.
Your account should be unsuspended now.
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You were suspended for having multiple accounts (hasgar, and williamx)
You are only allowed to have 1 account.
Tell us what account you want to keep, so we can delete the other one.
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Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Your account was suspended for the following reason:
Malware. 1 file(s). Trojan.Generic.FakeAV.WKA-1 FOUND
That means that there are some malware files found on your account.
For your safety and to protect your website from potential further corruption the account has been suspended.
To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.
If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi
Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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Your account was suspended for the following reason:
Malware. 4 file(s). Heuristic.HTML.Dropper FOUND
That means that there are some malware files found on your account.
For your safety and to protect your website from potential further corruption the account has been suspended.
To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.
If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi
Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Have you tried to change your password?
Maybe some one has hacked your account and puts the infected files in your website.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Ok, your account should be unsuspended now.
Try to fix the problem.
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Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.
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Your account was suspended for the following reason:
Malware. 4 file(s). PHP.Shell-42 FOUND
That means that there are some malware files found on your account.
For your safety and to protect your website from potential further corruption the account has been suspended.
To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.
If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi
Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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This is the reason why you were suspended:
Sending too many emails. Second suspension.Attempted to send another 3000 emails after unsuspension at 8:15am 02-04-13.
If we unsuspend your account, do you guarantee that you will fix the problem?
Because a next suspension will be permanent.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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[Solved] Suspended: Nafti
in Suspended and Queued Accounts
Posted
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.
If you still see the suspended page, please clear your cache.