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Posts
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Everything posted by Sn1F3rt
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[Solved] Request To Connect Remotely To Postgresql
Sn1F3rt replied to igorkr's topic in Escalated Requests
Krydos can set this up for you. Escalating... -
Your account was suspended because your WordPress installation got hacked. An invitation to Tommy for an alternate account has been sent to the email address on our records. Also, escalating this thread to get your main domain cleaned up so that it can reuse it for the new account.
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Please check - https://www.helionet.org/index/topic/40490-solved-ip-blocked/?do=findComment&comment=177019
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Till our root admin Krydos is here. Actually all of the staff here are volunteers doing the best in our capacity to keep things going. Hope you understand!
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I'll be escalating this request. Probably Krydos missed that thread, as we can't escalate email requests.
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[Solved] I lost my account due to two step verification
Sn1F3rt replied to sarang42's topic in Escalated Requests
Escalating this request to our root admin... -
Unblocked.
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[Solved] suspended servo ging287
Sn1F3rt replied to ging287's topic in Suspended and Queued Accounts
Your account isn't suspended. Please check again. https://www.heliohost.org/status/?u=ging287 -
Well, registration on sslforfree.com? Last time I used it, probably, be 2-3 months ago, it didn't require registration to issue a certificate. Registration is optional in case you would like to activate reminders for certificate expiry date, and to have all your certs listed in one place. Not sure if that has changed since.
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Your account was suspended for causing high server load. I've unsuspended your account, but please try to limit the load you put on the servers. Also, I see your account had been suspended previously for high load too. If it happens another time, I'll have to escalate the request andyour account won't be unsuspended until a root admin manually removes the cause of the high load. If you need additional help figuring out what caused the high load, let us know, we might be able to help.
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[Solved] My account is suspended
Sn1F3rt replied to ernestd3's topic in Suspended and Queued Accounts
Probably yeah wolstech, your wording did make me misunderstand what you meant. But never mind, will take care hereon. -
[Solved] My account is suspended
Sn1F3rt replied to ernestd3's topic in Suspended and Queued Accounts
I have no idea why you would say this. The numbers don't lie, so I don't know why you would lie to users about this. If you continue making things up we may need to discuss this further. This is the second time I've seen you spread blatantly false information, and who knows how many people you've told this to on discord. Well, I got to know this from wolstech and so .. I just said what I was told, not spreading false information for that matter. ¯\_(ツ)_/¯ -
Escalating your request to our root admins...
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[Solved] My account is suspended
Sn1F3rt replied to ernestd3's topic in Suspended and Queued Accounts
Ghost could be the reason too. But anyway, when the server is on high load, a few accounts who aren't causing the load end up getting suspended too. Yours could've been such a case. -
[Solved] My account is suspended
Sn1F3rt replied to ernestd3's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I've unsuspended your account but please try to limit the load you put on out servers. Since you mentioned a blog, I guess you're using WordPress which mostly causes high load issues. If that's not the case, let us know, we might be able to help you get the exact cause of the spike. -
[Solved] Need admin/staff whm access to fix this!
Sn1F3rt replied to alecdavi's topic in Escalated Requests
Escalating this request to our root admins... -
Your account was suspended for causing high server load. I've unsuspended your account but please try to limit the load you put on our servers. If you need help figuring out what exactly caused the high load let us know, we might be able to help.
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[Solved] Your account has been archived due to inactivity : javin
Sn1F3rt replied to javin's topic in Escalated Requests
Escalating your request to our root admins... Seems like it just needs to be renewed. Go to this page - https://www.heliohost.org/renew/ - and enter your username. -
Escalating to our root admin...
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I'm not sure, because I don't have the exact cause. I'll escalate your request for our Admin to take a look.