Talk Sick

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

Also, as seen here:

You are 5 days away from a reset. I'll let the admins have the final decision on this. 

Your account has been deleted and an invite has been sent to the address on file.

Domain changed.

Please allow up to 2 hour for it to start working.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

It's all right. We all reply when we have time/remember so your not required to immediately say anything. That is, unless, someone is rude and expects to fast and precise service, then we can expect the same from them.

In any event, yes, that would be correct. I'll escalate this to our root admins for them to add for you. 

THIS SUPPORT REQUEST IS BEING ESCALATED TO OUR ROOT ADMINS, SIR, YES SIR. 

A subdomain like itdo.domain.com or main domain like itdo.com?

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

As for the storage space, you can donate $5 and get 1000MB more of storage space, up to 5000MB total for a $20 donation. 

Main domain changed. Additional domain needs to be taken care of by a root admin.

Escalating... 

Apparently, I messed up somewhere. I had to ask for assistance from Krydos and he fixed it. You should be good to go. 

Please make sure you post any inquires you may have as a separate topic inside of the Customer Service sub forum.

Escalating to our root admins.

So just to clarify, it was "www.mrgev.lol" instead of "web.mrgev.lol" or both? 

Also my edit was for myself, as I put modify instead of change and realized it didn't make sense to me

From what I've seen before, Plesk dosnt support Options lines in .htaccess.

Make sure there are none before confirming your issue persists. If so, I'll escalate this to our root admins

Do you want a subdomain too or just change your main domain to web.merv.lol?

This support request is being escalated to our root admins.

Domain changed.

Please allow up to 2 hours for this to take effect.

You can install SSL yourself

Login > Continue to Plesk > Websites & Domains > [domain] > SSL/TLS Certificates > Install > Get it free.

Make sure you don't check the wildcard box because that requires DNS verification which isn't implemented yet. Eventually we will support wildcard SSL, but there is no ETA on when it will be available. If you get any particular error let us know and we can help you further.

This support request is being escalated to our root admins.

Domain changed.

Make sure you set your nameservers to: ns1.heliohost.org and ns2.heliohost.org

Domain changed.

Make sure you set your nameservers to: ns1.heliohost.org and ns2.heliohost.org

This support request is being escalated to our root admins.