-
Posts
833 -
Joined
-
Last visited
-
Days Won
21
Posts posted by OnEnemy
-
-
Alright, Davincee has been unsuspended.
-
I'll escalate this, I'm out of ideas. ?
-
-
You want to keep Davincee?
-
Locking. Post escalated here:
Please refrain from posting the same thing in several different subforums.
-
1
-
-
This support request is being escalated to our root admins.
-
That date suggests we had CPanel. When we switched to Plesk, our rules for suspension became a lot more strict to make it fair for everyone and to keep our uptime at the 99% that we try to guarantee, even on the Johnny server, where we used to just let people do what they wanted pretty much.
-
Not sure who escalated it, but its being escalated to Krydos.
-
That's perfect. We just need to wait for Krydos, as I previously said, to delete the Addon domain and make it your main. I have no idea what will happen if I make both the main and Addon domain the same and I'm don't want to break anything doing so. Your patience is appreciated.
-
I see two Tommy donations sent from and...rez@gmail.com. Let me escalate this to Krydos to see what can be done.
-
iirc, donations are non-refundable, as they are donations and not payments to use the service.
Will need a root admin to confirm this
-
I'll have this escalated to Krydos as he needs to delete the domain before making it the main one.
Also, I had asked once before, but please stick to one topic. I merged this one to your main topic since it's still relevant.
-
This has been completed here:
In the future, please stick to one forum post to keep the forums from being cluttered too much.
Thank you.
-
Domain added.
Basically there should be an area where you bought the domain from, be it a dashboard or maybe you need to ask their support, to add what's called a nameserver. Your domain needs to point to our nameservers so the domain can display whatever is hosted on your account.
-
Domain added
Make sure you set the nameservers on your registrar to:
ns1.heliohost.org
ns2.heliohost.org
-
Domain added.
Since it's on cloudflare, make sure you add a A Record of 65.19.141.67 and a AAAA Record of 2001:470:1:1ee::2009
-
1
-
-
6 hours ago, moneybrz said:
It would be funny if someone actually did add 2MB to their storage instead of another 1000.
Did the math: 1¢ is 2MB if 5$ is 1000MB
-
1
-
-
Hello,
So you can donate $5, one time, to increase your space by 1000MB. The max is 6000MB or $25 donation.
You can donate here: https://heliohost.org/donate
Once done with your donation, you can post the transaction ID here and a root admin can verify and increase the space for you.
-
This support request is being escalated to our root admins.
-
Please do not use report button for anything other than spam or suspicious posts. Thank you
-
There is no need to remove information as it helps us determine what needs to be removed. It's fine though, as it's the only domain not hosted by us.
I cannot remove domains, but I can add them. Domain is added.
Escalating to have vermietungkern.eu.org removed.
-
If you have made a donation, please post the transaction numbers and we will escalate this to a root admin for verification.
Reminder: it's $5 donation for every 1000MB of space, up to 5000. So that would be a $20 or more donation, in total.
-
This support request is being escalated to our root admins.
-
This support request is being escalated to our root admins.
[Solved] Additional Domain needed
in Customer Service
Posted
Added.