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Unknown025

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Unknown025 last won the day on July 3

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About Unknown025

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  1. Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Johnny's IP address or switch to HelioHost's nameservers for the domain to work.
  2. Your account has been reset. You should receive an email shortly to recreate it.
  3. Your account has been reset, you should receive an email to recreate it shortly.
  4. You actually already have vps10.heliohost.us, but if you want a specific .helioho.st or .heliohost.us domain added, we can do that as well. We stopped providing .heliohost.org domains a couple years ago, so those are only available to staff members and legacy users.
  5. Thanks. I've unsuspended your account, it should begin working shortly.
  6. Looks like you were suspended for having an invalid email address, which is against our terms of service. You'd need to provide a valid email address to be unsuspended.
  7. A VPS admin will be able to look into it in the morning (i.e. in about eight to ten hours). It's likely that they'll be able to fix SSH for you.
  8. An administrator will be able to do this for you in the morning (i.e. in about eight hours).
  9. Domain added, it'll take effect in about twenty minutes. You'll need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers (if you haven't already) for the domain to work.
  10. Glad to hear that you figured it out.
  11. A VPS admin will be able to assist with this in the morning (i.e. in about eight to ten hours).
  12. Your account has been reset, so you'll need to recreate it using the link sent to your email address. If you own that domain, we can certainly add it for you. We can add up to ten custom domains for you, but unless you request .heliohost.us or .helioho.st domains, you'll need to purchase one from a domain registrar.
  13. Domain added, it will take effect in an hour and a half.
  14. Domains added, they will take effect in about 1.5 hours.
  15. You were suspended for exceeding 200 GB of memory. You will need to reduce your server load or upgrade to Morty. I've unsuspended your account, so please fix your application before you're resuspended.
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