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Unknown025

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Unknown025 last won the day on October 11

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About Unknown025

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  1. Unknown025
    It looks like your account hasn't finished creating yet. Why would you like it to be reset?
  2. Unknown025
    That's unlikely to be it, but Krydos can confirm for sure. Most often, users are flagged for logging in from shared networks, using VPNs, or genuinely creating more than one account.
  3. Unknown025
    Account unsuspended, it'll start working soon.
  4. Unknown025
    You were suspended for violating our terms of service by creating more than one account. Which account would you like to keep?
  5. Unknown025
    An administrator will be able to handle this for you.
  6. Unknown025
    Domain added, it'll take effect in about twenty minutes. You'll need to create an A/AAAA record to Morty's IP or switch to HelioHost's nameservers if you haven't already.
  7. Unknown025
    Subdomain removed.
  8. Unknown025
    Account unsuspended.
  9. Unknown025
    Domain added, will take effect in an hour and a half.
  10. Unknown025
    For PayPal: once you login, click on your profile in the upper right hand corner > Account Settings. Click on "Money, banks and cards". There you can update your billing preferences. Not sure about Stripe, but I'm sure it's not too different.
  11. Unknown025
    An administrator will be able to install that for you.
  12. Unknown025
    This support request is being escalated to our root admins.
  13. Unknown025
    You were suspended for creating a Node.js proxy, which is against our terms of service. Additionally, you managed to consume 153.73 GB of memory. If we were to unsuspend you, you would need to remove your proxy. Alternatively, you can switch to a VPS to host your proxy.
  14. Unknown025
    Domain added, it'll take effect in an hour and forty minutes. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.
  15. Unknown025
    At the moment, only staff members can add domains for you. We can add a domain you own through a domain registrar or a free .heliohost.us/.helioho.st domain of your choosing. Here's a wiki article that describes the process: https://wiki.helionet.org/Addon_Domains
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