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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. If you're getting high bandwidth usage, it's because somebody is using your site. 450 MiB is not enough for a DDoS, but if you were getting DDoS'd we still take your site down after 2.5 GiB of monthly traffic.
  2. Ashoat

    Bandwidth

    Deescalating. Looks at the "Ads Unlimited" plan.
  3. Like I said, our firewall was down before. This is why you were able to run your script. I reenabled it yesterday. I don't plan on disabling it again.
  4. Flushed hosts again... Are you sure you're providing the right credentials every time you log in?
  5. Submit a request for help following the first post in this thread and I'll take a look.
  6. I don't speak, read, or understand German (or whatever language that is). This is an English-language forum.
  7. Just enter localhost. The error is probably occurring because you haven't created the database yet.
  8. Our firewall was accidentally down, so I had to restart it. Unfortunately, we can't open specific ports for custom applications
  9. Our firewall was accidentally down, so I had to restart it. Your app is still running, you just can't see if from outside your server. Try adding mod_rewrite rules in a .htaccess file to redirect to port 80.
  10. No, unfortunately we can't offer that feature.
  11. We've been having some trouble with the server recently, but it's nothing specific. There were spammers a few days ago, and there was a cPanel update today.
  12. Okay, you have been granted a dedicated IP.
  13. How did you change the main domain...? Are you talking about a parked domain?
  14. Let me know if and once you find out anything.
  15. Could you contact O2 and ask them why the page is blocked? Are you able to view HelioHost.org or HelioNet.org?
  16. Don't worry about it
  17. Eric: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active.
  18. Sorry, but we don't offer remote PostgreSQL database access Unfortunately, they use a file to set access IPs, so we can't restrict access like we can with MySQL.
  19. Well, I suppose you can test it that way... but are you aware that all browsers will show a big red bar and most will have an interstitial warning page before your webpage if you use a self-generated certificate?
  20. Did you set your timezone in your Joomla! settings correctly?
  21. We're not blocking any IPs, so I'm guessing your ISP is blocking us? Can you access us through a proxy?
  22. Okay, unsuspended. rvt: our system requires a support request to unsuspend your site after bandwidth overuse.
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