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Hello, My username is alvarovotan, and I would like to change my current domain to alvarovotan.eu. Could you help me with this process or guide me on how to do it? Username: alvarovotan Current domain: alvarovotan.helioho.st New domain: alvarovotan.eu Thank you!

i am on cloudflare network , and it doesn't have static exit ip that was the problem

yes that was the problem

Fixed by using static ip address

Thanks a lot, it is active now. On Wed, Oct 23, 2024 at 8:53?AM HelioHost Support wrote: > This seems to be a duplicate request of the post made here: > https://helionet.org/index/topic/62618-solved-request-for-account-reactivation/ > When I check your account now, it shows as active, so I believe the problem > has been resolved, but please let us know if we can help with anything > else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62619 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- Rics Rojas, MIT Department Chairperson Information Technology | Entertainment and Multimedia Computing Programs College of Engineering and Technology -- ?? ? ? ? -- *CONFIDENTIALITY NOTICE:* The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited. In compliance with Data Privacy laws, ?please refrain from sharing any sensitive personal information that you may have received.