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Showing content with the highest reputation on 03/28/2023 in all areas
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I've received the invite and have recreated the account. I'm currently at the "We are still setting up your account" stage, so I'll check back in the morning (it's close to midnight here).1 point
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Hi @mrxdwolf, Since you are using HelioHost nameservers, it is necessary that one of our root admins manually added the required DNS records for your email to authenticate with SPF and/or DKIM. Domains that do not have SPF and/or DKIM records are unauthenticated and thus rejected by some of the major email account providers such as Gmail. I am escalating your support request to our root admins for fulfilling.1 point
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Thanks, it's working fine now! I got my account back successfully!1 point