Leaderboard

First of all, we apologize for how long the Plesk transition is taking. We knew up front that it was going to be a lot of work, but it has turned out to be even more work than we expected. Don't worry though, we're not going anywhere, and will be continuing to provide high-quality free webhosting to as many people as we can. We're in the final stages of setting up Tommy, and will begin to transfer accounts soon. In preparation for the start of the transfer we have released a page that should answer the main question that we get, and will continue to get for a while still, which is, "When is my account going to be moved?" https://www.heliohost.org/eta/ To be completely honest, 2021 has been a really rough year for HelioHost, and we're not doing well financially since we lost the licenses for our old control panel. If you are able to support us with a small gift this holiday season we will prioritize your account's transfer to Plesk over those who haven't donated as much. The ETA page above will let you know exactly what position you are in, and how much various donations will benefit you. If you can't donate right now we totally understand, and even the free accounts will be moved as soon as we can. Even just a donation of as little as $1 goes a long way towards keeping us afloat so we can continue to provide free hosting to those who aren't able to even give a dollar. We are a 501(c)(3) non-profit organization according to the United States Internal Revenue Service so any donations are tax deductible, and you can be assured that all the money we receive goes straight towards our mission to provide free hosting to thousands of users around the world. We are counting all donations from one year prior to us losing our old licenses in your total. If your total doesn't look right it might be because you donated with a different email address than you used to create your hosting account. If this is the case please let us know as soon as possible so we can get your donations linked to your account correctly so you can get moved over sooner. We will start out only moving a few accounts each day until we are more sure that everything is working, and then we hope to accelerate the process as much as we can. The ETA page will tell you exactly how many accounts we are currently moving each day so feel free to check it frequently. Let us know if you have any questions. Thanks for being a HelioHost user and sticking with us through this difficult time.

This support request is being escalated to our root admins.