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Showing content with the highest reputation on 08/26/2019 in all areas

  1. 1 point
  2. No account in our system. Do you remember what was your old username other than abhibau?
    1 point
  3. Your account isn't suspended. Tommy's been rebuilt. This means that it's been formatted and the accounts in it no longer exists. Go to https://www.heliohost.org/backup and download your backup using your previous Tommy credentials. You may choose to wait till Tommy's back or create a temporary Ricky account which can be moved to Tommy after he's back. Wait for an admin to clean up your domains from the cluster. If you're a donor, you can receive a Ricky invite. Otherwise you can sign up at midnight UTC when registrations open up or make a donation (minimum $) to receive an invite. Also, the page does accept card donations.
    1 point
  4. It appears that your domain needs to be removed from the DNS cluster. An admin will need to do this. Please escalate this request.
    1 point
  5. 1. Your backup files has being sent to m***u@gc-bank.tk. 2. You can restored your home directories using the “Backup Wizard”. This includes databases too. Once you restored both of them into your account, you will need to create database users and assign it to your other databases. So go to “MySQL” tab then scroll until you see “created users”. Then, name your old current database users that you have before and same password too. After you created that you will need to assign it to your other databases, go back to “MySQL” tab, scroll down until you see “add users to database” and that’s it! Note that your backup databases in your zip folder, will be named something like username_database.sql 3. If you have a temporary account on Ricky, you can make a request in the “Customer Service” category with your old Tommy username. Then, our Root Admin will verify it and move your account back to Tommy.
    1 point
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