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If you're one of the 2286 co.cc domains hosted on Heliohost service you may have noticed that your website hasn't been working the last few days. This is NOT because Heliohost is offline, but rather the http://co.cc/ service is offline. Heliohost has no control over what domain registrars do so unfortunately we can't get your domain working again. If you've been affected by this co.cc downtime we recommend using parked domains and addon domains to get around the problem to make your website visible again. You can also use this tool http://www.heliohost.org/home/support/scripts/domain to change your main domain. Hopefully co.cc is back online soon, but in the meantime if you're having any trouble settings up a new domain let us know and we can help.

Dear Admin, Thanks for unsuspending my account, but most of my sites are not coming, just showing "INACTIVE". I hope they will be activated in due course. However, if there is really excessive load on the server, you better change your policy and allow only 2 or 5 sites per account, or restrict bandwidth 1 GB per month (or less if you so think), and/or reduce 500 MB diskspace to further less. But this type of arbitrary suspension of accounts shows your unprofessionalism. Besides, compulsory logging in to the control panel every month is an absurd condition. Generally web designers update the structure of their site frequently, but a common man has no need to login to the control panel once the site is complete. Forcing people to login frequently to the control panel indirectly encourages them to do more experiments and cause more server load. If you have some genuine reason to force people to longin every month, then please send a reminder a week in advance, instead of abruptly suspending the account. Punish people for doing mischief, but don't punish just because somebody forgets to login. I also feel heliohost as my own server and praised heliohost in many forums. I suggest you take long term sustainable measures than playing with the emotion of your clients who have trusted on your server and services. Please forward this mail to your seniors for information. Regards and best wishes, Umakant