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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,607 topics in this forum

  1. Account Deletion

    By techmdrn,
    • 1 reply
    • 1.3k views

  2. Revive old account?

    By rufus55,
    • 3 replies
    • 1.3k views

  3. [Solved] Heliohost Nameservers Not Sync'd

    By Parth,
    • 4 replies
    • 1.3k views

  4. Website Not Loading

    By wman02,   
    • 1 reply
    • 1.3k views

  5. Fatal Error On Cpanel

    By stergos5,   
    • 8 replies
    • 1.3k views

  6. [Solved] Account Conflict

    By Hahli,
    • 6 replies
    • 1.3k views

  7. PHP script causing Apache errors

    By murilo,
    • 5 replies
    • 1.3k views

  8. Php Mail Sending Random Emails

    By GentleOz,
    • 3 replies
    • 1.3k views

  9. MySQL database connections settings

    By venteens,
    • 4 replies
    • 1.3k views

  10. One-time PayPal for VPS renewal

    By badrihippo,
    • 7 replies
    • 1.3k views

  11. can't open file/install burning board lite

    By Jane,
    • 4 replies
    • 1.3k views

  12. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.3k views

  13. [Solved] Tommy HTTP Access Logs Stopped

    By Computer Nerd Kev,   
    • 8 replies
    • 1.3k views

  14. Mysql Max_User_Connections

    By ElectronicManuel,   
    • 3 replies
    • 1.3k views

  15. New account creation - How long does it take?

    By wolstech,
    • 4 replies
    • 1.3k views
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