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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9948 topics in this forum

  1. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 426 views

  2. No changes made to website, but it now gives 500 error

    By alewis,
    • 9 replies
    • 835 views

  3. [Solved] add domain

    By alberto4,
    • 1 reply
    • 436 views

  4. Drupal update

    By visionm,
    • 6 replies
    • 1.1k views

  5. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 360 views

  6. want to add my own custom domain

    By moddriodco,
    • 1 reply
    • 421 views

  7. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 573 views

  8. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 373 views

  9. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 421 views

  10. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 422 views

  11. start from scratch

    By stywerty,
    • 1 reply
    • 445 views

  12. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 575 views

  13. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 376 views

  14. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 459 views

  15. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 607 views
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