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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9940 topics in this forum

  1. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 422 views

  2. start from scratch

    By stywerty,
    • 1 reply
    • 444 views

  3. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 575 views

  4. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 628 views

  5. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 376 views

  6. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 458 views

  7. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 603 views

  8. delete account

    By adnangobeljic997,   
    • 1 reply
    • 386 views

  9. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 430 views

  10. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 388 views

  11. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 568 views

  12. supression

    By spectro,
    • 1 reply
    • 382 views

  13. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 444 views

  14. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 483 views

  15. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 483 views
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