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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9939 topics in this forum

  1. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 628 views

  2. [Solved] Can't Access wp-admin

    By Palpale,
    • 2 replies
    • 797 views

  3. [Solved] Can't Add Access Host

    By Eshkation,   
    • 3 replies
    • 1.7k views

  4. [Solved] Can't Add Addon Domain

    By drasaadi,
    • 2 replies
    • 708 views

  5. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.7k views

  6. [Solved] Can't add domain

    By Absolutely,
    • 9 replies
    • 1.5k views

  7. [Solved] Can't Add Domain

    By cherio,
    • 2 replies
    • 593 views

  8. [Solved] Can't add my domain

    By serra19,
    • 2 replies
    • 816 views

  9. [Solved] Can't add new domain or create subdomains

    By juliano,
    • 4 replies
    • 871 views

  10. [Solved] can't add old domains to new account ("already exists in the Apache configuration.")

    By Hitmaker,
    • 5 replies
    • 1.1k views

  11. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 812 views

  12. [Solved] Can't Addon New Domains

    By weet94,
    • 4 replies
    • 1.3k views

  13. [Solved] Can't Change Main Domain

    By awal1,
    • 3 replies
    • 911 views

  14. [Solved] Can't Connect To Database

    By flyoffacliff,
    • 7 replies
    • 1.1k views

  15. [Solved] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

    By reshinaa,
    • 2 replies
    • 885 views
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