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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,537 topics in this forum

  1. [Solved] Domain Change

    By max2,
    • 1 reply
    • 328 views

  2. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 329 views

  3. Previous donations still valid?

    By victord,
    • 3 replies
    • 345 views

  4. [Solved] Domain

    By hunter93,
    • 1 reply
    • 440 views

  5. [Solved] Python module request

    By rarahim,
    • 3 replies
    • 386 views

  6. Ssh Not Connect

    By sunny1910,
    • 2 replies
    • 415 views

  7. One-time PayPal for VPS renewal

    By badrihippo,
    • 7 replies
    • 1.3k views

  8. [Solved] Domain change

    By hunter93,
    • 1 reply
    • 371 views

  9. [Solved] max upload size

    By garrigue,
    • 4 replies
    • 459 views

  10. [Solved] Access webserver via static IP: Which directory for HTML file?

    By florianh,
    • 3 replies
    • 637 views

  11. Invitation e-mail / account e-mail mismatch

    By opieantc,
    • 5 replies
    • 386 views

  12. Donation/Invitation

    By mrbuzz1,
    • 1 reply
    • 6.7k views

  13. [Solved] Tommy Let's Encrypt SSL - How to add DNS CNAME?

    By gtom1984,
    • 2 replies
    • 486 views

  14. [Solved] Can't add new domain or create subdomains

    By juliano,
    • 4 replies
    • 417 views

  15. [Solved] Domain alias DNS issue

    By kcyan,
    • 2 replies
    • 369 views
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