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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,537 topics in this forum

  1. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 336 views

  2. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 353 views

  3. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 301 views

  4. [Solved] Delete account

    By hunter93,
    • 1 reply
    • 290 views

  5. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 304 views

  6. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 386 views

  7. [Solved] already donated

    By raposo09,
    • 1 reply
    • 294 views

  8. SSH access problem

    By shyam1000,   
    • 2 replies
    • 405 views

  9. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 459 views

  10. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 262 views

  11. [Solved] Add domain

    By akp,
    • 1 reply
    • 283 views

  12. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 346 views

  13. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 330 views

  14. loading site super slow

    By garrigue,
    • 8 replies
    • 571 views

  15. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 293 views
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