Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add domain

    By adriannaranjor94,
    • 1 reply
    • 439 views

  2. [Solved] Change Domain Request

    By francodn,   
    • 1 reply
    • 430 views

  3. [Solved] Please add a subdomain to my site :)

    By b0chard,   
    • 2 replies
    • 551 views

  4. [Solved] Add subdomain

    By geggel,   
    • 1 reply
    • 498 views

  5. [Solved] Magiccanvas7998 New subdomain Request

    By magiccanvas7998,   
    • 1 reply
    • 468 views

  6. 503 Service Unavailable - Laggy website

    By grnybgr,
    • 1 reply
    • 506 views

  7. [Solved] Can't acces mailbox

    By geggel,
    • 2 replies
    • 581 views

  8. Converting Django Project

    By papasenpai,
    • 1 reply
    • 531 views

  9. [Solved] cancel python req

    By ajaxStardust,
    • 1 reply
    • 552 views

  10. [Solved] Хочу очистить свой аккаунт

    By chekavokolyan,
    • 1 reply
    • 527 views

  11. [Solved] Domain removal

    By vts,
    • 1 reply
    • 490 views

  12. [Solved] Please Add and remove a Domain to/from my account

    By cesvillalta,
    • 1 reply
    • 467 views

  13. BotPython 24 hours

    By kuravista,   
    • 1 reply
    • 474 views

  14. [Solved] Request to add custom domain to my account

    By gingteam,   
    • 1 reply
    • 581 views

  15. [Solved] Change DNS Records

    By zdsa,
    • 1 reply
    • 605 views
×
×
  • Create New...