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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 579 views

  2. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 587 views

  3. [Solved] Adding of domain

    By Tina golden,   
    • 1 reply
    • 506 views

  4. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 500 views

  5. [Solved] Adding own domain

    By debug99,   
    • 1 reply
    • 393 views

  6. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 298 views

  7. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 554 views

  8. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 338 views

  9. [Solved] adding subdomain

    By live7day,   
    • 1 reply
    • 507 views

  10. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 300 views

  11. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 1.1k views

  12. [Solved] Adding subdomain.

    By kekusis,
    • 1 reply
    • 108 views

  13. [Solved] Adding subdomains pls

    By bunny,
    • 9 replies
    • 548 views

  14. [Solved] Adding the new domain

    By vir,
    • 2 replies
    • 680 views

  15. [Solved] Adding/changing domain to a(nother) new one

    By greenley,   
    • 2 replies
    • 1.2k views
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