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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add-On Domain Request

    By bitstream,
    • 1 reply
    • 78 views

  2. [Solved] Added subdomains to my account

    By appnetwork,
    • 1 reply
    • 141 views

  3. [Solved] Adding .pp.ua domain fails

    By Anachoreta,
    • 12 replies
    • 2.6k views

  4. [Solved] Adding 2 more Domain

    By hilmibisri123,
    • 1 reply
    • 230 views

  5. [Solved] Adding a domain

    By harunoyukki,
    • 1 reply
    • 278 views

  6. [Solved] adding a domain

    By cjhay,
    • 1 reply
    • 615 views

  7. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 259 views

  8. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 759 views

  9. [Solved] Adding a domain

    By gmpintus,
    • 2 replies
    • 610 views

  10. [Solved] Adding a domain

    By aviera,
    • 1 reply
    • 180 views

  11. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 685 views

  12. [Solved] Adding a domain

    By fhqwhgads,
    • 5 replies
    • 1.1k views

  13. [Solved] Adding a domain to my account

    By christopher735,
    • 1 reply
    • 567 views

  14. [Solved] Adding a domain to my account.

    By wguerrero,   
    • 2 replies
    • 567 views

  15. [Solved] Adding a domain to my website.

    By tuhinsarkar,
    • 1 reply
    • 124 views
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