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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. [Solved] remove ssl

    By dem2070,
    • 7 replies
    • 1.3k views

  2. Account Queued

    By aamsur,
    • 7 replies
    • 1.7k views
    • jje
    • jje

  3. Content deleted

    By vsgame,
    • 7 replies
    • 1.3k views

  4. Recover deleted MySQL databases

    By xwintk,
    • 7 replies
    • 1.7k views

  5. [Solved] I Can Not Connect My Emulator !

    By Henrique7,
    • 7 replies
    • 1.2k views

  6. [Solved] mod_gzip and mod_deflate

    By thorast,
    • 7 replies
    • 1.4k views

  7. Cannot connect to FTP using FileZilla - "Connection Timed Out"

    By jalpro,
    • 7 replies
    • 6.6k views
    • jje
    • jje

  8. [Solved] Password reset link

    By aleemra1,   
    • 7 replies
    • 1.1k views

  9. [Solved] Internal Server Error

    By ibra,
    • 7 replies
    • 1.1k views

  10. Thumbnail not showing

    By subhankar,
    • 7 replies
    • 2.8k views

  11. Problems for all scripts on my site

    By Fernop,
    • 7 replies
    • 2.7k views

  12. [Solved] Empty Database

    By erichoog,
    • 7 replies
    • 2.5k views

  13. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 1.3k views

  14. [Solved] access postgresql remotely

    By jagoan,   
    • 7 replies
    • 1.3k views

  15. [Solved] Silly Question

    By EliteDeeds,   
    • 7 replies
    • 1.7k views
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