jalpro Posted March 19, 2011 Share Posted March 19, 2011 Hey again guys! I use FileZilla to upload files for my website. Well I used to anyway! Now, when I try to connect, it pauses on "Command: MLSD", then gives me the following errors: "Connection timed out", "Failed to retrieve directory listings". I can still access and upload my site files through the File Manager on cPanel. These are my current settings: Host: ftp.jalpro.heliohost.org Port: empty (I tried 21, but that didn't work) Protocol: FTP Encryption: Use explicit FTP over TLS if available User: jalpro This is the output when I try to connect: Status: Resolving address of ftp.jalpro.heliohost.org Status: Connecting to 216.218.192.170:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 3 of 50 allowed. Response: 220-Local time is now 19:12. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: AUTH TLS Response: 234 AUTH TLS OK. Status: Initializing TLS... Status: Verifying certificate... Command: USER jalpro Status: TLS/SSL connection established. Response: 331 User jalpro OK. Password required Command: PASS ****** Response: 230-User jalpro has group access to: jalpro Response: 230 OK. Current restricted directory is / Command: SYST Response: 215 UNIX Type: L8 Command: FEAT Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: AUTH TLS Response: PBSZ Response: PROT Response: ESTA Response: PASV Response: EPSV Response: SPSV Response: ESTP Response: 211 End. Command: PBSZ 0 Response: 200 PBSZ=0 Command: PROT P Response: 200 Data protection level set to "private" Status: Connected Status: Retrieving directory listing... Command: CWD /public_html Response: 250 OK. Current directory is /public_html Command: PWD Response: 257 "/public_html" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (216,218,192,170,209,107) Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 19, 2011 Share Posted March 19, 2011 Moving to Customer Service... Have you tried without SSL? Quote Link to comment Share on other sites More sharing options...
jalpro Posted March 19, 2011 Author Share Posted March 19, 2011 Moving to Customer Service... Have you tried without SSL? "Encryption: Only use plain FTP (insecure)" worked!! I swear I tried that before!! Oh well, at least it works now! Thanks Btw, your "Wondering where to sign up" link returns a "404 Not Found" error. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 19, 2011 Share Posted March 19, 2011 Btw, your "Wondering where to sign up" link returns a "404 Not Found" error. Yes, it's because the account queued page is showing on all accounts. Quote Link to comment Share on other sites More sharing options...
jalpro Posted March 19, 2011 Author Share Posted March 19, 2011 Btw, your "Wondering where to sign up" link returns a "404 Not Found" error. Yes, it's because the account queued page is showing on all accounts. Ahh yes. Not again!! Just read the post here: http://www.helionet.org/index/index.php?showtopic=8606 jje said: "This problem shouldn't occur again when Johnny is up and running." Is there an estimated date in which Johnny will be up and running? Quote Link to comment Share on other sites More sharing options...
jje Posted March 19, 2011 Share Posted March 19, 2011 A couple of months. Sorry about this. We're trying our best to fix this as fast as we can. Quote Link to comment Share on other sites More sharing options...
jalpro Posted March 19, 2011 Author Share Posted March 19, 2011 A couple of months. Sorry about this. We're trying our best to fix this as fast as we can. Okay thankyou! Quote Link to comment Share on other sites More sharing options...
jje Posted March 19, 2011 Share Posted March 19, 2011 Your welcome. We've tried to do as much as we can, but none of the scripts we have tried have worked. We are waiting on djbob now. Quote Link to comment Share on other sites More sharing options...
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