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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,536 topics in this forum

  1. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 412 views

  2. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 277 views

  3. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 323 views

  4. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 226 views

  5. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 364 views

  6. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 379 views

  7. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 356 views

  8. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 253 views

  9. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 324 views

  10. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 259 views

  11. [Solved] Kicked out of Plesk

    By marckeeley,
    • 3 replies
    • 596 views

  12. [Solved] Main Domain Change request

    By Saju,
    • 1 reply
    • 296 views

  13. [Solved] Change domain

    By siebenmik,
    • 1 reply
    • 278 views

  14. [Solved] Force Restart

    By EasonLu07,
    • 1 reply
    • 312 views

  15. [Solved] Mail server down for Tommy?

    By infantex,
    • 6 replies
    • 425 views
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