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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. No Ruby On Rails Apps Run

    By Dariush,
    • 0 replies
    • 562 views

  2. Database Issues

    By J.P.Galtry,
    • 0 replies
    • 1.1k views

  3. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 742 views

  4. [Solved] Co.cc Not Working

    By titan,
    • 0 replies
    • 535 views

  5. [Solved] Webdisk Problems

    By Jimbo1qaz,   
    • 0 replies
    • 1.1k views

  6. adding domain name

    By saadedd,
    • 0 replies
    • 442 views

  7. Outlook 2013 - Can't Send Mail

    By lsheen,
    • 0 replies
    • 871 views

  8. [Solved] Password Reset Broken, Cpanel Can't Login

    By joann,
    • 0 replies
    • 797 views

  9. Running Python Script

    By python7575,
    • 0 replies
    • 360 views

  10. What's up with main page of heliohost.org???

    By Karak,
    • 0 replies
    • 1.5k views

  11. Support FAQ [READ THIS FIRST] Updated: 05.01.11

    By Wizard,
    • 0 replies
    • 56k views

  12. [Solved] Srv Dns Entry

    By Nimb,
    • 0 replies
    • 654 views

  13. Script timed out

    By Dzmitry,
    • 0 replies
    • 408 views

  14. [SOLVED] Please enable remote access for my PostgreSQL database

    By diceninjagaming,
    • 0 replies
    • 472 views

  15. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.5k views
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