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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

10025 topics in this forum

  1. [Solved] Email: "Possible Terms of Service violation detected"

    By imaraproducts,
    • 1 reply
    • 193 views

  2. DNS record

    By mohdikram465,
    • 1 reply
    • 193 views

  3. [Solved] Add subdomain please

    By seekedx,
    • 1 reply
    • 193 views

  4. [Solved] Add New Domain

    By lia,
    • 2 replies
    • 193 views

  5. [Solved] New Addon Domain

    By altrofriuli,
    • 1 reply
    • 193 views

  6. [Solved] add new domain to account

    By kevingor,
    • 1 reply
    • 192 views

  7. [Solved] Add domain

    By wyojhzhxa,
    • 1 reply
    • 192 views

  8. [Solved] Paid the $19 fee on Apr 30th to upgrade my account to Morty but haven't heard back from Krydos

    By admagnya,
    • 2 replies
    • 191 views

  9. [Solved] Reset Account

    By lia,
    • 2 replies
    • 191 views

  10. [Inactive] django: mysterious 'gianluca' module

    By spoerri,
    • 1 reply
    • 190 views

  11. [Solved] Add domains

    By axisreject,
    • 1 reply
    • 190 views

  12. [Solved] add domain and subdomain

    By csierrae1815,
    • 9 replies
    • 190 views

  13. Domain removal request

    By allpeptides,
    • 1 reply
    • 190 views

  14. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 189 views

  15. [Solved] Add SPF, DKIM, and DMRC to my Account

    By douglaswebster21,
    • 2 replies
    • 189 views
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