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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9949 topics in this forum

  1. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 487 views

  2. [Solved] Change domain please

    By sabzgunbad3,
    • 0 replies
    • 358 views

  3. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 322 views

  4. Logging in from a school internet connection where another student also has an account

    By brandonramirez,
    • 0 replies
    • 233 views

  5. Account Suspended

    By Fact of the Day .CA,
    • 0 replies
    • 896 views

  6. HelioHost Acct Suspended....Now User name not recognized

    By acj7464,
    • 0 replies
    • 1.1k views

  7. Webdisk problems on Windows 7

    By jdbastardy,
    • 0 replies
    • 890 views

  8. Very Unstable Mysql Connection

    By Eino,   
    • 0 replies
    • 649 views

  9. [Solved] Ip Is Blocked By Gfw

    By Wyverald,
    • 0 replies
    • 580 views

  10. Change Main Domain

    By luis_lara,
    • 0 replies
    • 682 views

  11. Nebwie

    By bharbet,
    • 0 replies
    • 564 views

  12. [Solved] Domain Controlled By Another User

    By Veightar,
    • 0 replies
    • 676 views

  13. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 504 views

  14. [Solved] Timthumb Problems

    By andresmu,
    • 0 replies
    • 370 views

  15. [Solved] Ip Moving Request

    By youqi,
    • 0 replies
    • 519 views
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