Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts
  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

    • 1 reply
    • 142 views
  1. Account in Limbo?

    • 1 reply
    • 1.4k views
    • 1 reply
    • 524 views
    • 1 reply
    • 630 views
    • 1 reply
    • 1.4k views
    • 1 reply
    • 661 views
    • 1 reply
    • 445 views
    • 1 reply
    • 510 views
    • 1 reply
    • 473 views
    • 1 reply
    • 437 views
  2. [Solved] Add Domain

    • 1 reply
    • 419 views
    • 1 reply
    • 484 views
    • 1 reply
    • 539 views
    • 1 reply
    • 766 views
  3. Stevie To Tommy

    • 1 reply
    • 759 views
×
×
  • Create New...