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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 819 views

  2. Broken Mysql Tables

    By armitaage,
    • 0 replies
    • 653 views

  3. [Solved] Sql Error

    By fotf,
    • 0 replies
    • 418 views
    • fotf
    • fotf

  4. [Solved] /etc And /tmp Disappeared After Frontpage Extensions Removal

    By Ṷpnor,   
    • 0 replies
    • 607 views

  5. Mail Server Down???

    By Quantum Media LLC,
    • 0 replies
    • 899 views

  6. Account Suspend

    By vasutech,
    • 0 replies
    • 862 views

  7. Stevie Mysql Database Problem, Db Exists, But Not Exists

    By cma,
    • 0 replies
    • 635 views
    • cma
    • cma

  8. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 744 views
    • Guest
    • Guest

  9. Cannot delete a CNAME record mail.xiahaiqu.com

    By Deng Yao,
    • 0 replies
    • 880 views

  10. oh ...NEVERMIND

    By ssksr,
    • 0 replies
    • 622 views

  11. [Solved] Some Adjustments

    By lisanet,   
    • 0 replies
    • 1.1k views

  12. [Solved] Addon Domain Or New Acct?

    By cbusvip,
    • 0 replies
    • 568 views

  13. [Solved] Java Servlet Error

    By andrew57,
    • 0 replies
    • 564 views

  14. Django

    By csargin,   
    • 0 replies
    • 497 views

  15. Python Mysqldb Import Error (Stevie)

    By marcelfb,
    • 0 replies
    • 832 views
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