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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

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    By pipe0481,   
    • 1 reply
    • 1.8k views

  2. [Solved] Error creating Postgres database

    By rsribeir,   
    • 1 reply
    • 1.1k views

  3. Websockets using Stomp

    By slimsim,   
    • 1 reply
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  4. [Solved] Tommy Missing PHP 8 extensions

    By alaister,
    • 1 reply
    • 1k views

  5. Java on my HelioHost Free plan

    By sergey070373,
    • 1 reply
    • 583 views

  6. [Solved] Change domain name

    By rmersive,
    • 1 reply
    • 519 views

  7. [Solved] Add a domain to my account

    By jojj2111,
    • 1 reply
    • 472 views

  8. Regarding domain add & remove

    By prabhatyadav2003,
    • 1 reply
    • 559 views

  9. Request to Change Subdomain Name

    By khanin,
    • 1 reply
    • 260 views

  10. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 228 views

  11. [Solved] Change email address

    By da,
    • 1 reply
    • 164 views

  12. Problem Internal Server Error

    By WIELKI,
    • 1 reply
    • 559 views

  13. [Solved] Cant Run Php On Server

    By ominitric,   
    • 1 reply
    • 975 views

  14. [Solved] PHP 7.2

    By Max12,
    • 1 reply
    • 808 views

  15. Johnnys Server

    By kippman1,
    • 1 reply
    • 875 views
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