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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Domain Addition.

    By vivekrajan007,
    • 1 reply
    • 125 views

  2. Regarding PHP Support

    By earnsimply.com,
    • 1 reply
    • 1.2k views

  3. [Solved] Ssl Request

    By itechnoguy,
    • 1 reply
    • 723 views

  4. [Solved] Change My Helionet Username

    By Guest Arcanck,
    • 1 reply
    • 457 views

  5. User_Max_Connectios

    By jpsoft,
    • 1 reply
    • 782 views

  6. [Inactive] Sign up problem

    By Samrudhi,   
    • 1 reply
    • 800 views

  7. MySQL connection error on vps11.heliohost.us

    By robev,
    • 1 reply
    • 943 views

  8. [Solved] Stop vps service

    By capnjohn,
    • 1 reply
    • 884 views

  9. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 617 views

  10. [Solved] Im new i wan't to host a java here how?

    By cm122927,
    • 1 reply
    • 420 views

  11. [Solved] Plesk Defaul Page and SSL Certificate

    By fancharl,
    • 1 reply
    • 562 views

  12. [Solved] Adding domains

    By guessthecase501,
    • 1 reply
    • 244 views

  13. [Solved] Request to Add Domain (shawon.icu) to My Account

    By shawonxmax,
    • 1 reply
    • 133 views

  14. [Solved] Please add the domain ai2ai.homes, to morty

    By alberto4,
    • 1 reply
    • 80 views

  15. Account in Limbo?

    By HiMi,
    • 1 reply
    • 1.4k views
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