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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 783 views

  2. New account for donation?

    By josephw,
    • 1 reply
    • 604 views

  3. Change domain to saleh-hr.com

    By hayahsocial2024,
    • 1 reply
    • 651 views

  4. I want to use my domain name to point to how the deployed project works

    By emma240916,
    • 1 reply
    • 393 views

  5. SSL / DNS question

    By robertk1997,
    • 1 reply
    • 428 views

  6. [Solved] Need to add Domain

    By Cristian Caracci,
    • 1 reply
    • 446 views

  7. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 351 views

  8. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 308 views

  9. my subdomain not working

    By oflash,
    • 1 reply
    • 906 views

  10. cpanel extremely slow

    By onnerb76,
    • 1 reply
    • 1k views

  11. I an't suscribe

    By pols12,
    • 1 reply
    • 1k views

  12. [Solved] Ssl Request

    By jla,   
    • 1 reply
    • 1.4k views

  13. [Solved] Installing Python Telegram Bot package

    By barjoman,   
    • 1 reply
    • 1.9k views

  14. Activate

    By cdcanorg,
    • 1 reply
    • 765 views

  15. [Solved] tristano - main domain change

    By tristano,
    • 1 reply
    • 612 views
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