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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] Add new domain for svarionsoftware

    By svarion0,   
    • 6 replies
    • 363 views

  2. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 363 views

  3. [Solved] New Domain

    By landowner1009,
    • 4 replies
    • 363 views

  4. [Solved] remove server

    By rafal1509,
    • 1 reply
    • 363 views

  5. Game Server

    By Rio adrian,
    • 1 reply
    • 363 views

  6. [Solved] add domain please

    By osmaralvarez6911,
    • 1 reply
    • 363 views

  7. [Solved] Account Reset

    By moddriodco,
    • 1 reply
    • 362 views

  8. [Solved] Domain request (devashraf)

    By devashraf,
    • 1 reply
    • 361 views

  9. [Solved] Request to Add Another Domain

    By matinmahzad,
    • 1 reply
    • 360 views

  10. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 359 views

  11. [Solved] Delete and add one domain please

    By pokemonwawi,
    • 3 replies
    • 359 views

  12. Support Request

    By artenahandmade,
    • 1 reply
    • 359 views

  13. [Solved] Add new domain to account

    By wangyaa,   
    • 1 reply
    • 359 views

  14. [Solved] Clarification on [New Account] Possible Terms of Service Violation (wkyili.helioho.st)

    By wk,
    • 1 reply
    • 359 views

  15. [Solved] Password protection issues

    By a1642979808,
    • 4 replies
    • 358 views
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