Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Delete Account

    By evezers2,
    • 1 reply
    • 676 views

  2. Home Page Not Reachable

    By chanders,
    • 1 reply
    • 715 views

  3. [Solved] Request for .war deploy

    By tafimbir,   
    • 1 reply
    • 1.1k views

  4. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 694 views

  5. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 568 views

  6. [Solved] Change domain to saleh-hr.com

    By hayahsocial2024,
    • 1 reply
    • 609 views

  7. Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 376 views

  8. [Solved] Domain Name Change

    By philosophyclub,
    • 1 reply
    • 412 views

  9. [Solved] Add custom domain

    By dxmucamba,   
    • 1 reply
    • 565 views

  10. [Solved] Add a custom domain to my account

    By heliohostletharg,   
    • 1 reply
    • 416 views

  11. [Solved] remove server

    By rafal1509,
    • 1 reply
    • 369 views

  12. Account created but subdomain does't resolve

    By tomthornz,
    • 1 reply
    • 1k views

  13. my subdomain not working A week ago

    By mr.web,
    • 1 reply
    • 976 views

  14. my account hasnt been activated

    By FenTom,
    • 1 reply
    • 905 views

  15. Account Suspended

    By gulliver2,
    • 1 reply
    • 839 views
×
×
  • Create New...