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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Addon Domain

    By juaorpo,
    • 1 reply
    • 386 views

  2. 500: Internal Server Error

    By debug99,
    • 1 reply
    • 376 views

  3. Clarification Regarding Multiple Accounts

    By sipir17,
    • 1 reply
    • 227 views

  4. [Solved] I would ask you to add second domain to my account

    By fortraining,
    • 1 reply
    • 133 views

  5. [ACCEPTED] Ad. Replacement request

    By Nightwish,
    • 1 reply
    • 1.5k views

  6. Upgrade option?

    By tinners,
    • 1 reply
    • 896 views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 470 views

  8. [Solved] Request For Account Registration (Tommy Server)

    By seintitus,
    • 1 reply
    • 693 views

  9. Login unavailable: I didn't received email for Plesk

    By ceomega,
    • 1 reply
    • 758 views

  10. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 682 views

  11. Wipping my account and install Ghost CMS

    By zgraphic,
    • 1 reply
    • 694 views

  12. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 612 views

  13. [Solved] Delete account and purged.

    By rajendrarajsri,
    • 1 reply
    • 554 views

  14. git not working

    By harshil,
    • 1 reply
    • 462 views

  15. [Solved] I just got "Your account has been archived due to inactivity" on Johnny, despite being logged on in the last week or two.

    By flexo,
    • 1 reply
    • 477 views
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