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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10092 topics in this forum

  1. Upgrade Questions

    By devashraf,
    • 1 reply
    • 534 views

  2. [Solved] Delete Domains please

    By pokemonwawi,
    • 1 reply
    • 567 views

  3. [Solved] ADD DOMAIN - Ty

    By dramadan,
    • 1 reply
    • 227 views

  4. please delete my domain i want to move to stevie

    By milad4,
    • 1 reply
    • 612 views
    • Guest
    • Guest

  5. [Solved] Error When Trying To Addon Domain And Park A Domain

    By tablecat,
    • 1 reply
    • 866 views

  6. [Solved] Trying To Set My Domain As Root?

    By ravenx30,   
    • 1 reply
    • 1.3k views

  7. [Solved] Deploy .war

    By myproj2013,
    • 1 reply
    • 479 views

  8. Asp.net Core

    By lukiya,
    • 1 reply
    • 701 views

  9. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 847 views

  10. Url Is Not Masking

    By rp10001,   
    • 1 reply
    • 2.7k views

  11. [Solved] Account needs to be reactivated

    By reececp,
    • 1 reply
    • 582 views

  12. Account Activation

    By manishad,   
    • 1 reply
    • 922 views

  13. [Solved] Domain

    By Guest hunterp11,
    • 1 reply
    • 802 views

  14. My IP Address on Tommy still the old IPV4 Address

    By stewguy,
    • 1 reply
    • 583 views

  15. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 457 views
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