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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] change the domain

    By ncatey1,   
    • 1 reply
    • 414 views

  2. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 414 views

  3. Delete my account

    By nuvibrainz,
    • 1 reply
    • 414 views

  4. Service Unavailable: Python

    By jsruano,
    • 1 reply
    • 414 views

  5. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,
    • 5 replies
    • 414 views

  6. flask

    By divibml,
    • 1 reply
    • 413 views

  7. [Solved] Add domain names to my account

    By hostmysiteplease,   
    • 1 reply
    • 413 views

  8. Solve Problem Http Status 404-

    By mani3311,
    • 0 replies
    • 412 views

  9. [Solved] Request to Reset Account

    By weirdev,   
    • 2 replies
    • 412 views

  10. Subdomain

    By trenesky,
    • 1 reply
    • 411 views

  11. [Solved] account 404

    By w2hsystem,
    • 2 replies
    • 411 views

  12. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 411 views

  13. [Solved] Add a custom domain to my account

    By heliohostletharg,   
    • 1 reply
    • 411 views

  14. [Solved] Addon domain

    By juaorpo,   
    • 1 reply
    • 411 views

  15. [Solved] Delete domain

    By fhqwhgads,   
    • 1 reply
    • 409 views
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